Roche Bobois in Roslyn

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comments 2

• en

  sheri lamagna

  :: 07 September 2017 16:53:51

  STAY AWAY! Placed an order for a sofa, two chairs, and some pillows. When I asked for a swatch of the leather to match up paint, the salesperson and I noticed it was two completely different shades. Since she couldn't tell me which one I would be receiving, she put the sofa on hold and ordered a swatch from Italy. After waiting over three weeks for the swatch to come in, she called me and told me the sofa is now 30% higher. No it was not on sale. this is NO JOKE! Sadly, I could not cancel the chairs on my order since the order was placed. They shipping department charges your credit card for merchandise and never calls or contacts you to set up delivery and it is impossible to contact them because they don't answer their phone. It is now four weeks since they billed me and when I called the Manhasset store and spoke to Brendan, he told me the shipping department would call me when they "get a chance" but wouldn't say when. STAY AWAY!

• es

  Alexandra Rovayo

  :: 14 August 2017 22:11:29