Robert P. Russo, CPA, PC in New York

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comments 3

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  J B

  :: 21 May 2018 11:27:54

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  Miss Fab

  :: 10 March 2018 20:14:59

  Have to admit this experience was a bit uncomfortable for me. It may be. a great tax office but I did my due diligence before coming in & was basically "turned down" or given misinformation before my arrival. First, the front desk & whoever answers the phone we're so friendly but when I met Robert he turned me down before even looking at my tax return. Stating "I don't want to take your money". I assume he has a fair thought process for this but it didn't come across that way. He said my tax return wasn't too complex. I appreciate his honesty but I'd remind him that I made a trip to his office & you should always treat everyone with some level of respect. Not quite sure what he was using as an indicator to not take me on as a client but I've never heard of a CPA firm making someone feel like I was wasting "their" time. Mind you, he still has no clue what my 2017 take home was. WTH is that. Can't help but think he prejudged me. Matter of a fact he recommended I use Turbo Tax. Wow, I definitely felt judged. My advice to Robert is to commit the time you promise, 1hr, look at a person's return to understand their taxes, & let them come to a final conclusion if they would like to pay to your fee. Otherwise you have people like myself confused as to how you made your assessment that I wasn't worth taking on. News flash my demographic is the new future "hypos" of the world...do your research on the word & demographic. Disgusting. I am disappointed.

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  Jaime Hollander

  :: 29 June 2017 09:58:11

  The very best! We've been working with Bob, James and the team for about three years and they are, hands down, the greatest accounting team EVER. I'm always so shocked at how available, accessible and kind they are -- and, of course, completely meticulous. We've had some challenges with accountants in the past, but not even the slightest bump with this team. They check in, give amazing advice and have steered us in a great direction. I couldn't recommend a business more highly.