RMG Realty Inc. - Phoenix Office in Phoenix

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comments 5

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  Hayla P

  :: 25 August 2016 23:36:04

  This company has to be the worst company I've ever came across. Dishonest and not customer oriented; both the manager and the owner of the realty were horrifying.

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  Ericka Brooks

  :: 13 October 2015 22:08:50

  They mismanaged my fourplex. They have tried to bill me incorrect services twice but thank goodness I caught it and they refunded me. I agreed on an estimate to get a unit turned over and repaired due to a tenant that left and damaged the unit. RMG gave me an estimate which I agreed to go ahead and do what was needed. They keep billing me things that should have been done in the estimate they provided put most of the work on the estimate was never done so not only did I pay the estimate but i also have to pay for future repair work that should have been done already. Also they had an employee steal from them which also stole rents. The rental deposit that was made on my unit is not showing when it should be. So now I am out the rental deposit when RMG should have handled that. They decided to go ahead and clean out two units without my approval and charged me around $400 for one unit and around $200 for another unit. They claim the tenants stole the carpet in one unit but the locks were rekeyed and the current tenants say the PM was aware that the carpets were gone and they will replace them. In the walk through the carpets were there and the PM said they can shampoo them, but now the carpets are missing and they want me to pay to replace them. They put in a work order on my owners portal but denied the request themselves so I would not see it and did unapproved repairs and then sent me the bill. If a work order is not approved they should not have done it anyway unless it was an emergency. This company will nickle and dime you so please use another property manager company. They mismanage, and had no idea their employee was stealing from them until I said something. It also shows that the property manager is not aware of the day to day operations and let the receptionist do what they want and steal from the landlords.

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  Kristen Curtis

  :: 26 August 2015 16:51:36

  Every time I call or go to the office during business hrs, no one is there.. they put stickers on all cars in front of the office, but can't help you when someone takes your personal spot. Completely useless, it makes since why the neighborhood has gone down. This by far is the worst property management company ever👎👎

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  D L

  :: 31 July 2013 00:48:05

  I lived here for a year and while the rent was cheap the property management was horrible. The girls at the front desk were always nice and helpful but management was a different story. It took them 3 days to fix my ac in the middle of summer. Often times I would fix things myself because it would take them so long to fix it. Plus on top of all that they didn't give me my security deposit back. I ended up filing a lawsuit just to get them to respond. Would not recommend.

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  Calista Guerrero

  :: 15 December 2012 15:36:11

  The designated broker was a complete douche. Worst expirience with a realty company. I would NOT recommend anyone to go to this company. The only good thing I can say about the company is the staff. The girls were very respectful.