Rite Aid in New York

🕗 opening times

comments 5

• en

  Abram Korsunsky

  :: 21 May 2018 19:11:02

  If I could give it 0 stars I would. Complete lack of customer service - often they don’t even bother picking up the phone if you’re calling the pharmacy. Lines are ridiculously long because the cashiers are busy chatting with each other. They never let you know when your prescription is ready. And of course they have a nasty attitude to boot. Avoid.

• 

  Matthew Sultana

  :: 21 April 2018 11:58:49

  If I could give it less than 1 star I would. The lines are so long, it takes two day to get an prescription, they need to hire more people! It takes an hour to just pick up anything. I started going to another place two blocks down Broadway; it has less options but it is just faster.

• en

  Fiona Kessler

  :: 18 April 2018 17:36:39

  Literally the worst Rite Aid of all time. The staff is visibly on drugs. The store is always out of everything is really dirty. There are reports of rats. I have not seen one but I can see that. Just overall the worst. WALK AWAY!

• 

  S.J. Velasquez

  :: 27 March 2018 18:46:36

  The line at the pharmacy is unbelievably slow. Give yourself an hour to pick up your meds. Hope it's not life or death, because you're going to have to wait a while.

• en

  Kelly Muñoz

  :: 03 February 2018 17:57:42

  The last 3 times I’ve come here it’s gotten worse with the front line. WHY ON EARTH does the line go to the middle of the store?! It’s completely unacceptable. When you come here make sure you have time to waste because they will waste your time with poor customer service and poor planning with their scheduled staff. This store manager needs another job. Not going to lie. It improved for 1 year but it’s been down hill since then. But the pharmacy........THE WORST. They don't call when they should for a rx pick up OR call 5 times in 2 days to remind you to pick up, or don't fill your rx on time even after they called you a ton of times. The best is when they change your rx without asking you first. They called me once 4 times in two days to confirm I was picking up my rx. I showed up and it wasn’t ready and the cashier didn’t know what they were doing. One customer skipped the line and nothing was said to him either. Poor communication and they don't know how to handle high volume. Better training needed. It's ridiculous.