Reynolds Plumbing, Heating and Cooling Inc i Cranford

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kommentar 5

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  Matt Barbiere

  :: 15 June 2018 08:54:09

  I can only comment on my personal experience with Reynolds Plumbing, and I must say it was good. They came out, gave us a good quote and we decided to go with them. The job was done faster than I anticipated and the work looks great. Their staff was professional and I would definitely recommend them.

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  Bryan Tereza

  :: 23 March 2018 20:19:05

  I can't believe that I didn't notice or heed the other review that is on Google. I'm writing a review now to ensure that no one else misses a negative review like I did. Reynolds came out to assess the pipes in our basement as there were some leaks. There were 3 long pipes to replace, which means it would have been a nice-sized job -- we also mentioned that we need to put in a sump pump (this shouldn't determine the level of service anyone receives, but making it obvious). They came out and measures the pipes, charged us $75, and said that they'd call with a quote and come the next day. My husband took the next day off to be around for the plumbers (who never followed up with a quote), and upon calling their dispatch, was told that his message was going to be relayed and never received a call back. Shortly after, our pipes burst again on a Friday and my wife called at around 7:30pm and requested to the dispatcher that we get a call back. Once the plumber called, he made it clear that he didn't have the measurements and said, "I'm not in front of a computer, I'm trying to have dinner with my family." NO ONE SHOULD EVER CALL THIS COMPANY. They are unprofessional, have no vested interest in their customers, don't follow up, and as far as I'm concerned, are schemers who basically took me for $75. I'm a Cranford resident and want to support local businesses, but as far as I'm concerned, Reynolds could go out of business and the community they claim to serve wouldn't even miss them. I plan to take this review to every site, so GOOD JOB Reynolds.

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  D MCD

  :: 11 July 2017 22:07:10

  Have used this company a number of times. From plumbing to HVAC..Always reliable, professional and reasonably priced. Will call again when I need services they provide.

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  Esper Sidra

  :: 28 April 2016 11:40:49

  I could not recommend these professionals more. From a quick fix of a busted pipe in the winter, to a massive grease clog from previous homeowners- they were knowledgeable, courteous, and efficient. Their service is quick and reliable.

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  Mary Catherine Sudiak

  :: 20 May 2014 16:40:38

  We have used Reynolds Plumbing numerous times since we moved to Cranford almost 29 years ago. We have always had good service and they have always been very responsive, particularly when our water heater broke. The service we recently experienced went well beyond the normal expectation in my opinion. We had been having a problem with a faucet and while they were able to fix it initially after some time it became problematic again. We were exceptionally pleased that they contacted the manufacturer and worked with them to get the situation resolved. While I have a sense that they worked with the manufacturer because we were a long time customer I would imagine that many a service person would have just told us we needed a new faucet and we would have just accepted that we had to do so.