Rep West Insurance in Omaha

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  CCI Florida

  :: 23 June 2014 10:01:46

  Do Not Get The SafeTow Insurance. It is a scam... They Will Not Pay you if you submit a claim... The UHaul Website and who ever tries to sell it to you at the UHaull store are lying! their website says: Covers damage to your towed motor vehicle and cargo while being towed with any U-Haul equipment.... That is not the case however... Rep West Insurance is a complete scam... I had a Tow Dolly and the fender guard rail of the tow dolly made contact with my vehicle... Causing Damage... I reported the claim... had terrible customer service... I had to do all the work jumping threw hoops getting estimates, taking photos, etc. The damage wasn't even that much to repair... I had one estimate as low as $219... I was first told that the damage was too extensive to have happened while my vehicle was being towed and my claim was denied (Basically calling me a lyer) ... and that I should expect a letter in the mail... So when the letter came the reason was different than what was told to me in the email they sent... The letter said that they did not have to pay the claim b/c they are not responsible for improper packing or shifting of items... as if my vehicle was a card board box in the back of a moving truck or something... The uhaul website says safetow.... Covers damage to your towed motor vehicle and cargo while being towed with any U-Haul equipment. That apparently is a lie. This company tried to think of every reason possible to not pay a claim... regardless of how much the claim is they will try to weasel out of it anyway possible... SUCH A SCAM!