Rent-A-Center in New York

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  Carolina MN

  :: 29 January 2018 19:54:38

  I went there on monday January 22nd i went with all my papers that they requested so i could purchase a bedding sed with the mattress , they had told me that they maybe were going to be able to deliver my bedroom set on Friday January 26th i told them that on that day i work because im a HHA And I Work 24 Hrs so They Told Me ok That they were going to come Monday january 29 between the hours 12pm - 6pm so it was ok for me im off that day so i call them today monday january 29 to ask the exact time they were going to be here and they put me on hold, them hand up to me that happen 3 times , so finally i spoke to Dionis and them they started to call the references my job , landlord, siblings, friends , them they told me i was going to be the last person on their list to receive the delivery, i said ok now is 7 pm at 6:20 i call and they told me they were going to call me back in 10 minutes, but i was going to get the delivery today im so disappointed 😔 .... I had paid $98.00 down and i was supposed to started paying weekly bout 60 dollars and if i decided to paid in 3 months, they will not change me interest, so now they just call and ask do you have elevator ? i said not i dont and i leave in a 2nd floor so the guy ask me what time are you living to work tomorrow so they could bring it in the morning after i trout-out Everything on my bedroom, i offered to help and i will ask my neighbor to help these is insane their service... im so mad 😡... So now is 7:51 pm and some guy call me and told me oh can we do the delivery tomorrow january 30 or Wednesday january 31 because everything is in the truck but one of the truck tire has a hole ... So i said not i don't want it ..

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  Emes Ferrera

  :: 15 January 2018 11:05:51

  Please do not rent from these people they will call you bright and early the day your payment is due n if you don't answer they will keep calling you I was called ten times in one day and if you miss a payment they start to harass you not even major banks harass you the way they do. Customer service is terrible employees are rude and sarcastic. Regret the day I did business with this location I'm sure other locations are different. Corporate should really investigate this store. Tyrone is the first one they should fire. Not a good way to represent rent a center. DONT RENT FROM HERE OR YOU WILL BE SORRY!

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  Darline Etienne

  :: 02 September 2017 01:06:42

  They are not truthful specially for the manager Tyron he lie n give bad product. Please think twice before renting any products specially electronic from them. Tyron is a lia....

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  Christine Alice

  :: 07 December 2016 08:18:46

  Not sure why they're still in business. They wanted to charge me over $300 to rent a dining set for a month. I went in expecting to rent a 9-piece dining set for $30 (which is shown on their website), only to be told they don't rent out for a week and they didn't have a 9-piece, only 6. So they expected me to pay $300 for 5 chairs and a table for only a month, when I can find the same thing on Amazon brand new for that same price.

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  Tehilla Bradshaw

  :: 29 March 2010 11:01:47

  This is a sorry excuse for a business. I rented a tv, they didnt come the time or even the day that they said they would. There was no phone calling saying that they couldnt make it. They didnt call to plan a pick up date, they just stopped by and didn't even tell me they were coming! They didnt leave a note saying that they had come. They took over a month a half to return my security deposit. An absolute ****show.