Regal Dry Cleaners w Charlotte

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komentarze 5

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  Katsiaryna Areshka

  :: 09 January 2018 19:08:46

  Worse dry cleaning ever. Had to return things multiple times to get things properly cleaned. On several occasions I got the items back with new stains on it. In addition to terrible cleaning, the place is overpriced and they make you to pay for the items which have not been cleaned properly. The only reason of trying this place several times is the location. Definitely not recommended

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  Christina Longo

  :: 05 August 2017 11:39:32

  I use them religiously to dry clean my uniforms. They're great. They do a great job, are reasonably priced, easy to work with, great hours, kind. I am a loyal customer, and I highly recommend them.

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  Byron Ransom

  :: 29 June 2015 19:02:37

  Just don't go there. I gave them my business for years, but whenever I tried to get my cloths altered, the woman had her teenage son do it. Each time the pants cam out too short and too tight, and when I took it back and showed that the pants are so short that the socks show when I stand up, the lady gave me a really mean look and snatched them from me wordlessly. When I came back to pick them up (again, second time I've had to do this) the son told me that he and I most have different opinions on what looks good, and I shouldn't take any more cloths there for alterations. I was astounded, he did bad job repeatedly on expensive Italian suit pants, I calmly brought them back and just asked that the length be extended, and they got angry at me for it. There are lots of hard working dry cleaners in Charlotte - take your business to one that treats their customers correctly.

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  Tim Lamb

  :: 08 October 2013 16:32:45

  I took seven shirts to them. when I went to put two of the shirts on they each had a hole in the arm. When I took them back to see what they would do the female owner told me they didn't do it. She said they check each item to see if it is damaged and if it is they won't clean it. I said so if you cleaned it then it wasn't damaged when I brought it in. She said again we didn't do it. They ripped cause you wear them. I went back later in the day and spoke with the man that is always in when I drop off my clothes and he said "You spoke to my mother and I'm sorry but we don't do refunds and they have no way of knowing it wasn't damaged when i brought it in." He stated that where they are ripped is the weak point of the shirt and it isn't there fault and they won't replace the shirt. It is my fault for wearing the shirt that it ripped. I will never go back to them again and recommend anyone not to use them as they damage clothing and take no responsibility for it.

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  A Google User

  :: 15 February 2011 19:27:33

  Visited on two occassions: 1) had sofa cushion covers dry cleaned & 2) had jacket sleeves taken up (alteration). The sofa cushion covers were not cleaned properly and were returned in the same condition as they were dropped off. I asked the lady who works there about the spotting, and she replied: "We tried, but it won't come out." Took to another cleaner and it came out just fine and at the same cost as Regal's first attempt. On my second visit, I dropped off a casual cotton blazer with no lining and requested the sleeves be taken up 3/4 inch. The sign in the window said same day alterations, so I figured I would wait. I was told to come back in 3 days. I politely objected and was told to stop back by in 1.5 hours. I asked that no material be removed from the jacket sleeves during the alteration -- only hemming was requested and understood when dropped off. When I returned, the lady had cut material from the sleeves, shortened the sleeves only 1/2 inch and basically ruined a $500 Prada blazer. Cost was $12.50. Luckily, I took the blazer to Paul Simon and had them fix the jacket and re-alter / fix Regal's work. Cost was $20, and it was done right the second time -- despite the blazer essentially being ruined by Regal. I would avoid this place like the plague. Don't be like me by choosing the closest cleaner or you will be sorry you did. This place is a waste of money -- especially since everything must be done a second time by a different cleaner. Takeaway: This is the worst place I've ever been for cleaning/alterations. Convenience is little comfort to inferior work product.