Quality Inn & Suites I-35 near AT&T Center in San Antonio

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comments 5

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  Kaitlyn Mayo

  :: 26 March 2018 10:20:18

  I checked into this hotel and as soon as I got to the room I immediately went back to check out. The hotel itself was humid and gross. The bed sheets didn’t even look like they were changed it just looked like the bed was remade. The hotel is very run down and needs some major updates. I tried to contact the general manager and never got a response so I called Choice Hotels and they told the owner/manager to contact me within 72 which they did not do. I called choice hotels again and they called the hotel and apparently the hotel said i never checked out. I went to the office and told them I was leaving and going to stay somewhere else but they said they didn’t know I checked out and charged me for the entire stay. I will NEVER book with them or another choice hotel again!

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  Eric Delamere

  :: 22 March 2018 12:37:46

  Part of the Comfort Inns and Suite chain that we used whilst on our road trip. They provide reasonable rooms with all the standard facilities and great prices, with the added bonus of a hot breakfast included. What more do you need!

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  Kelly Johnson

  :: 16 March 2018 14:25:49

  This hotel is in terrible condition and I do not recommend to anyone, especially with family. I checked in and was disgusted by the room, everything in the room was wrote on and beat up, so I returned to the front desk and told them I was leaving. I have a 7 month old and 6 year old, and if I feel unsafe and disgusted then as an adult I'm in the wrong place. Not to mention the hotel is in a real shady part of town. They still charged my for the night. I will now be inspecting my room before checking in. Shouldn't have to but you will pay for a night the second you sign that paper. The lobby has been renovated so it looks deceiving. I found a Fairfield by Marriot for another ten dollars a night that was fantastic. Don't see the cheap price and stay here. Pay the ten!!!

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  Fignatius F

  :: 21 February 2018 18:08:23

  Awesome staff. They were extremely accommodating and patient while dealing with my company to reserve lodging. Great place.

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  Tim & Kate

  :: 01 January 2018 04:37:45

  Nice hotel on freeway. Clean large rooms. Excellent staff service. Great value. Stayed 3 nights and was ill from food poisoning the entire time (not their fault). Staff arranged mobile car cleaning service to clean car before return to hire company. Had driven through 29 states in 3 weeks and it was a tad dirty.