Puget Sound Cooperative Credit Union en Bellevue

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comentarios 5

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  Daedra Smith

  :: 12 July 2022 17:52:59

  Pretty sure this credit union has the worst website ever. Nothing at all is easy on this website, not even making a loan payment. I forgot my password and was sent a temporary password reset. Their own issued temporary password locked me out of my account. You can't use the website without having to call their phone number, which defeats the purpose of doing things online. Can't remember the last time I tried to do business on such a terrible website. I am not happy at all with this credit union and will see about refinancing elsewhere - someone who invests in proper IT.

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  Sarah Roberts

  :: 28 June 2022 00:14:34

  I’m a reasonable person, but this has been the worst bank I have ever dealt with. I called to get information for an easy way to pay off a loan. They send me to a “shared branching” to make a payment in person. The bank had no idea why I was there and had no idea about the shared banking. Once they figured it out, they were not able to take my full payment as the company stated would be possible and the whole reason I made a trip to the bank. I had to go to my bank to get a check to send in. After I sent in the check, I still owed more money to the loan. They took my automatic payment out like they do monthly and put the money into my savings. Then transferred 8 bucks over to pay off the loan without my permission. I asked for the account to be closed when the loan was paid off and now they are telling me there is an additional form that needs to be filled out. The company never sent me the form as promised. They have my correct email. I will have to call again for about the 12 time just to get my loan payed off. I wouldn’t not Recommend this company to anyone.

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  mulbey

  :: 02 July 2021 14:04:52

  The most complicated process I have ever seen to open a cd account. I went to the Bellevue branch and I got told their system is down so I have to fill paper application so they can send it to a different branch. I just decided to take my business somewhere else since something doesn't look right.

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  Brian

  :: 24 April 2020 12:46:55

  Cheri was great in quickly setting up an Energy Efficiency Loan. The process from application submission, approval, DocuSign review, and funding took 1 day. Not days. Not weeks. Not jumping through hoops and giving up your first born. If only other financial institutions were this easy to work with. Very simple process. Easy communications via phone and email. Cheri and PSCCU made this process painless.

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  Michael Ugrin

  :: 16 September 2017 02:32:40

  I've financed three different cars with PSCCU and I've always had an awesome experience. The interest rates are awesome, and the staff in the Bellevue office are very friendly. I live in Lynnwood, and I've done lots of my business with PSCCU either over the phone or through email, and it's super easy to do. A real person always answers the phone when you call. I'll probably always go to PSCCU first whenever I want to finance a new car!