Public Storage in Seattle

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comments 5

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  Barrett McBride

  :: 29 May 2018 16:00:58

  Clean and professional operation. Friendly and helpful staff- especially Wendy. She made it easy to get signed up and without all of the pushy sales tactics and b.s. I've experienced at other storage facilities. A refreshing experience!

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  Ric Ewing

  :: 12 May 2018 14:05:05

  I’m super impressed with the service here. We initially rented a 5x10, which went great. Friendly, helpful people at the desk gave me a tour, explained how to access carts and elevators, then followed up with an easy rental process. Two weeks later we realized that we were going to need more space, so I worried that this would be where things went haywire. Boy was I wrong. I had the same great, friendly service, easy process and fast turnaround as before. The manager, Rodney, helped me find a bigger unit on the same floor for easy transfer, went through the paperwork quickly, and set me up at a lower monthly rate than I had expected. No hassle, no fuss, just a great experience.

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  Alex Freeman

  :: 30 April 2018 21:05:03

  Incredibly helpful staff. Trey explained everything clearly, anticipated most of my questions, walked me up to look at the unit, and had me all signed up in under twenty minutes. Perfectly painless experience. I highly recommend this spot if you're looking for storage. Facility is clean, secure, and easy to get to as well.

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  Casey Winstead

  :: 31 March 2018 22:46:20

  Rodney and all the Public Storage associates that assisted me from day 1 through the conclusion of my storage rental today provided excellent customer service. Everyone was extremely friendly and all the information I was provided was very thorough and clear. Overall the entire experience with the Fairview Ave Public Storage was excellent. It would be helpful if the weekday access hours went at least until 7pm because Seattle's afterwork and rush hour traffic really can create logistical difficulties when renting a storage unit.

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  Jamie Thurner

  :: 20 March 2018 13:40:42

  My recent experience with acquiring a storage unit was sound. My rep Aron was knowledgeable and patient. The contract was long and he explained each section so I was able to easily understand it. Allow an hour if you have not done this before. Overall I think the customer service for me is worthy of the five stars, everyone was nice and easy to communicate with. Much appreciated!