ProSource of Fort Worth in Haltom City

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kommentare 5

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  Drico Washington

  :: 15 May 2018 17:30:38

  Cool ppl.. Good service

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  Barbara Devlin

  :: 24 April 2018 13:51:10

  I actually wish I could give the Fort Worth ProSource zero stars, because our experience has been one big foul-up, and we still don't have our wood floors, which we purchased on April 16 and were supposed to have been here on Thursday, April 19. Today is April 24, and we still have no wood floors. The guy who sold us our flooring has been MIA, as we've tried to get our flooring. We were told on April 23 that our floors would be here on the 24th. Called the morning of the 24th and were assured that a courier had just picked up our flooring, and our order would be delivered to our home within 2 hours. Another lie. Then I found an email from ProSource, which had been sent an hour AFTER our floors were supposed to have left their warehouse, stating that our flooring was in and ready for pickup. Yep, that's right. Our floors had NEVER been picked up by their courier. So my husband called and said he'd pick up the flooring, because we sure as heck don't trust them to deliver, but he asked the so-called customer service guy to physically check that our flooring was there. The ProSource guy named Bryan actually asked my husband, "Oh, you wanna go there?" Uh, yeah, we're going there, because ProSource has done nothing but lie to us from the moment they took our money. In fact, the only thing they've done with any semblance of efficiency is take our money--and then they were ugly to us for calling them on their multiple failures. To say that I'm furious is putting it mildly. To the potential customer, RUN, don't walk, away from ProSource. I will warn all my friends about this company.

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  Richard Williamson

  :: 22 April 2018 16:51:40

  Neil took the time to help us find the right product. He was very knowledgeable and patient. Excellent work.

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  joshua anderson

  :: 07 December 2017 00:32:50

  Nice place. Big Showroom. Friendly staff willing to help you

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  S Turner

  :: 09 November 2017 12:55:28

  My experience with Pro Source was horrible. All they want to do is sell you something. Once the sale is complete, they don't follow up to help you actually get your product. Then, BEWARE! They never tell you that if you return anything they will charge you 25%!!!!! of the amount you paid for a "restocking fee". SURPRISE! Then - I never got the credit applied to my credit card so I had to call to get that done. I would wholeheartedly suggest you shop elsewhere or be prepared to have to stay on top of them daily to get any service out of them.