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100, West Ontario Street, 60654, Chicago, Cook County, US United States
contacts phone: +1 312-587-8910
website: www.portillos.com
larger map & directionsLatitude: 41.893511, Longitude: -87.6315393
Timothy Riley
::This is not my favorite place for Chicago style food but it is an affordable place to have a dog or sausage in the downtown area. I have taken several of my children there while we were on vacation. Although the lines are long I always seemed to get through them quickly. They usually have an employee working the line, writing your orders on a bag that you can hand to the cashier in order to speed things up. Portillo's is very popular, not just with tourists but also with native Chicagoans. I've seen locations in the suburbs that had to have a police officer to direct traffic during the lunch rush. As far as an Italian beef sandwich is concerned, I would rather go to Mr. Beef's.
Kristen Rush
::The Italian beef sandwich is amazing. I'm from the Philadelphia area so I thought I knew beef sandwiches. This is entirely different in flavor, and should not be missed. Tip: at the restaurant we visited there are actually 3 lines, although it appears there are 2. All 3 lines are right next to each other but there is a sign that makes it seem like just 2. Directly in front of the area where they show salads on the boards is the third line. You can use that to order sandwiches as well. That is a huge win on a busy day.
Jon Goetz
::A great choice for typical Chicago fare. The hot dogs are top tier, along with the Italian beef. Pretty good fries and decadent cake shake as well. I would love to have more things from their menu, but every time I walk up to the register I end up ordering 2 dogs with everything. Went to this location around noon on a Friday, and it took about 10 minutes to get our food (remember, ordering is just a small part of the wait). Not too bad honestly. We had a table for 4 right away, which had just been cleaned. Great experience.
Matt Buckley
::If you don't already, the best restaurant in the country. Beef is the best you'll find on the menu and in Chicago. Flame Grilled burgers are the juiciest burgers around. Hot Dogs do the job. Chop Chicken salad is the only salad I know most people eat. If you've not filled up on the food, then their Chocolate Cake is unreal. BEST FOOD EXPERIENCE IN CHICAGO.
Robert Owens
::It was very good. The wait was extensive but I thought it was worth it. The prices were high for basically street vendor style food. It was extremely busy and many of the tables weren’t clean. The staff was rude and got offended when we attempted to clean our own table; there was nowhere else to sit while we were waiting. We watched them just stand around not doing anything. There was grease all over the chairs and mustard on the table tree. The polish was very good and had a nice flavor. The fries were lukewarm. I had the Italian beef sandwich which would have been excellent if it was at the right temperature. The staff stopped using the loud speaker to call out numbers for unknown reasons. The wait time was outrageous. I would have ordered more food because the sandwich left me hungry but didn’t feel like waiting 15-20 minutes for another cold item.