PNC Bank in Carmel

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comments 5

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  Admin Office

  :: 14 April 2023 17:32:31

  This branch treats customers like dirt and we are the ones who have our money in your bank!!! I will be pulling out all of my money and going to Chase! This will be one of the banks that eventually close...

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  Kyle Bush

  :: 17 January 2023 11:21:46

  Christie King was amazing. Knowledgeable, helpful and so kind. Helped my wife and me navigate several transactions and made sure we were fully informed on every account.

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  Anuya Diwan

  :: 18 August 2022 17:44:25

  The staff are extremely negligent of the decorum of communication with clients. Extremely unprofessional and violate all forms of standards when asking for sensitive personal information NOT in a private setting!!!! Almost made me feel like I should discontinue giving them my business.

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  Scott McLaughlin

  :: 12 September 2021 16:59:34

  Merchants Square Carmel, IN branch. Horrible attitude from the manager down to the tellers. Typical BIG bank. They treat customers like they are an inconvenience to their business instead of the REASON for their business. Refused to shred some old statements and then rudely told me I was out of line for even asking. This branch has two drive through lanes but only open one even though there are often 5-6 cars lined up. I’ve banked with PNC for twenty-five years plus. I was with Midwest Bank and then NCB prior to PNC acquiring them. The PNC branch at Merchants Plaza has been nothing but NO. Classic big bank service and attitude. I used to do business at the branch at 21 N. Rangeline Road in Carmel before it closed. Completely different experience at the Carmel Central branch. Friendly, helpful tellers and managers. I asked to have some old paper statements shredded at Merchants Square. I used to take old statements to the Central branch and they gladly obliged. Both Merchants Square tellers got an attitude and said NO (one even got lippy), then a big guy who was some sort of self-important manager said too bad so sad. Something about legality. BS. Typical BIG bank attitude, just like on the radio commercials. Earlier this year I took some papers I needed notarized to Merchants Square. They said NO. Some lame excuse about legality again. You’ll be sorry if you do business with PNC Merchants Square in Carmel.

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  Vikramjit Rai

  :: 21 July 2017 08:53:10

  If you need to use the ATM, I would suggest you don't come to this branch. I've came here about 7 times in the past 2 months, and not ONE SINGLE TIME has the ATM been functional. Every single time, it is "temporarily out of service". It's fine once or twice, but every time?! What's the point of having an ATM then?!