Planned Parenthood - Greater Boston Health Center in Boston

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comments 5

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  Nicole Conlin

  :: 10 April 2023 12:19:36

  Super professional and caring staff. Seamless check in process and was even called in earlier then my appointment time.

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  Stephanie Joseph

  :: 21 January 2023 18:21:08

  Mesha- i truly hope i spelled her name right. I’ll call to make sure. She is an absolute saint!! Her patience, support and compassion is truly indescribable. She’s such an incredible person and addition to the team. Jess, Yaz and Rebecca are some of the kindest care professionals i’ve met. It’s refreshing to meet folks who actually really enjoy their jobs and are truly kind humans. They’re truly a dream team. It out weights the amount of time waiting. My only reservation and something i’m looking forward to is the day they become more kid friendly. I think it’ll truly be helpful to allow children to learn about the resources that the world has to offer for women. This can normalize women having autonomy over the decisions they make for themselves. Our world carries such a negative stigma towards this facility when they’re one of many who actually provides women with resources and options. However, i personally don’t believe you can truly support women without supporting children. That’s my own opinion:)

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  Reagan DeSantis

  :: 23 November 2022 03:34:52

  I came yesterday for a follow up appointment thinking I was getting the IUD birth control, and even though it wasn’t in their system and they had no idea I was supposed to get it until I said something, they still did it for me! I also arrived 40 minutes late to my appointment.. I had thought my appointment was for 130, but it was actually for 1pm. Regardless I was still 10 minutes late to the appointment time I thought I had but everyone was extremely accommodating to me. I was waiting 2 or so hours to get the IUD placed but regardless I’m super grateful they took me and got it done. Everyone I’ve met at this location are some of the sweetest people I’ve met!! I highly recommend coming here. Wait time is a little iffy, but just remember everywhere is so short staffed since the pandemic and they’re just doing their best. Thanks.

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  Michelle Lee

  :: 17 November 2022 17:03:17

  Génesis P. is the supervisor here but she struggled remembering the financial department's extension number and was so quick to push rescheduling as soon as we encountered an issue. The front desk people were far more patient and far less redundant. Génesis seems to have broken HIPAA when providing first and last names, a member id and group number of an individual who was incorrectly linked to my medical records. I came earlier this Nov saying that their insurance information's inaccurate and they failed to resolve the problem multiple times and had me who is sick call three different numbers in order to fix their blunder. She nonstop said that there's no way she could help call or help fix this glitch that she should have apologized for; instead, she ingenuinely said she understands. She mumbles when she talks and gave off the coldest demeanor. I truly recommend a new supervisor as soon as possible. She's the reason I wish I could give 0 as opposed to 1 star.

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  Karen Kenyon

  :: 09 September 2022 12:59:55

  Great services with friendly staff, security and escorts. Thank you for treating all of your patients with the compassion and respect they deserve. Boston is very lucky to have such a nice and safe Planned Parenthood Facility.