Pier 1 Imports in New York

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comments 5

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  Castora Negron

  :: 18 May 2018 12:58:57

  Nice selection to choose from.

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  Carissa Boncardo

  :: 14 March 2018 09:33:09

  Incredibly helpful staff. I was very happy with my visit and purchases.

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  Daniel Alexander Catano

  :: 27 November 2017 22:43:11

  Acogedor

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  Cathy Cammarata

  :: 18 September 2017 09:14:43

  I bought hall tree. Two came, even though I caught mistake before delivery. Never received statements. Closed account and months later still dealing with because CS in India does not record anything. I've dealt with same from Macy's.

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  Lone survivor

  :: 09 May 2017 23:42:49

  I’m so disappointed with the service I received from the manager at this location, you would think someone in this position would be more competent to handle situations, instead of shouting and threatening to hang the phone up on a customer. I sent my Mother and brother to pick up an order I placed online for Mother’s Day, they were told the order was never received so I called to ask if I could reorder and pay over the phone, considering, I have ordered over the phone not only at my home store but other Pier 1 stores in the past. I was told the manager said, “he was unable to accept payment over the phone”. I was instructed to reorder online a second time for store-pick up while my family waited, again, they did not received order. This time, I asked to speak directly to the manager, he told me, "he never said he was unable to accept payment, I must have heard wrong, because they DO accept payments over the phone'. Oh wow, why would they even tell me I would have to re-order; As soon as I insisted I was told so and why I always get treated badly at this Bronx location, he went off, he started shouting and threating to hang up phone then told me he will no longer take my order, so of course my family left feeling as embarrassed as I was myself. I’m still in shock at his behavior.