Pettyco Express in Jacksonville

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comments 5

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  Jedi Frog

  :: 12 April 2018 20:23:30

  This review is based on one driver. Normally I would give the company a very high rating. This post is meant for the owners to address this issue with said driver. Everyone has bad days... But in my opinion, this was just plain contempt. Female driver with short haircut, last name beginning with the letter N, was rude and informed us we had to pay her for every minute she was at our location... Moved her to the front of the line for a pick up and she was rude when asking to borrow a pen... Then flicked it down on the invoice after signing it. This was done in front of another customer we let her step ahead of. My customer and I were speechless. Company usually has professional drivers... But this individual seemed upset that she had to pick up at our location.

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  Lacy Reynolds

  :: 21 June 2017 12:55:56

  Not even close to a good company they dont care about drivers,anything office staff except for two or three people dont have a clue mike is a idiot .nothing but lies.do not work here.you will work over your 14

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  Christopher Brown

  :: 22 July 2016 16:23:36

  When it absolutely must not be there in time, hire these people. Very unprofessional. Never on time. Cannot meet their own policy of two hour to pick up and two hours to drop off. Just never seems to happen. Always worse on a Friday.

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  Edward Hopkins

  :: 26 February 2016 07:47:57

  I have used Pettyco many times at my office. Matt in the office has always given the best customer service~ he has rerouted my delivery to spend up the process. Has tracked it to ensure all our needs are met. Gary the delivery guy has always arrived early and has such a great attitude on work and life.

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  Diane Tait

  :: 24 July 2015 17:18:37

  Horrible, horrible, horrible. The worst service ever. I ordered a chair from Sam's Club and Pettyco has been highly unprofessional. I suggest that you use one of the other many delivery companies in Jacksonville as this one will give you the run around on delivery and then threaten to charge you storage fees. My business is open from 9am and 530 pm and they can't figure out how to get here in between those hours. I just hung up with a guy from there and he was extremely rude. They are only 4 miles from me, only 10 minutes and they still can't figure it out. I think they are trying to scam for storage fee money.