Pet Valu in Island Park

🕗 opening times

comments 5

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  tricia mercier

  :: 23 April 2018 21:21:39

  They are racist. From the minute i walked into the store the cashier was looking at me confused. I was smiling and friendly the entire time. I asked if they had my dog food. Btw its a natural brand that's grain free and made with organic products. The guy at the cashier answers "is that a brand?" In a condescending way. Then, I asked what services do they offer. He's looking at me even more confused. He made the whole experience uncomfortable, so I decided not to purchase products there and left. So rude and disrespectful. What a way to lose good customers.

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  Arianna Paez

  :: 05 March 2018 14:06:29

  Rude as hell. And one very nosey employee. Talked with an attitude and asking personal questions as to why I'm there with my dog and why the people i was with were with me. Absolutely the worst customer service ever. Hopes that SB sees this

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  Paula Daskalakis

  :: 20 February 2018 18:30:06

  Good value, but sometimes the wash area is not cleaned very well.

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  V Wilson

  :: 10 November 2017 17:20:11

  Love this place. Has everything. Even tubs you can bath your four legged furry babies for a small fee.

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  C S

  :: 03 November 2017 14:58:58

  Went here to buy a simple dog bowl to give my dog a new water bowl. Decided to go with the set one, where its two bowls held up on a small 2 leg table. The bowls were full of other dog / cat hairs, i asked Todd to go wash it out, he did (After I purchased). Comes back, saying "Cleaned them, oh and there is some tape residue in the bowls, you can probably just use a razor blade to cut that out" :) That's cute. Returned the bowls, and the stick that i was going to buy as a treat for my dog immediately. Place is not cleaned clearly, if bowls are full of dog/cat hairs and tape residue. My assumption as well is that they let other dogs use them if the customers ask. I will not trust anything from them for my pet after this experience, and not to mention my time that was wasted to have to wait for refund along with a dirty look from his manager or co-worker who ever she was.