Pet Care Center in New Orleans

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comments 5

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  Madison Duncan

  :: 26 March 2018 11:30:14

  Conveniently located on Esplanade. The staff is helpful and courteous. I've been taking my cat to the Pet Care Center for about a year. The prices are very reasonable and they always take time to explain every procedure in detail.

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  Betty Carmichael

  :: 21 March 2018 23:42:45

  They were quite busy, but found the time to see and stitch up our dog. We were traveling, but they managed to treat us like we were life long clients. Our girl is doing great. Thanks guys!

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  Chris Daunis

  :: 13 December 2017 12:23:37

  The only plus to this vet is it’s convenience factor. I lived in the Marigny so it was an easy walk for visits. My puppy’s first visit ever was for his last set of shots, because he got everything else from the SPCA, resulted in him getting shots he didn’t need because they were careless and did not pay attention to all his paperwork. When they realized what they did, the response was that it was no big dig deal and I wouldn’t be charged for them. That’s not the point! The point is you put extra chemicals in my puppy’s body that he didn’t need and are poking him like a pin cushion. Another issue is their push for trifexis. It’s almost as if they are getting paid by the company. Last month, November 2017, I switched him from his normal interceptor plus and frontline plus because they kept suggesting it....it made him very lethargic-his eyes would roll in the back of his head, he couldn’t keep his head up, etc. I call the vet to see if he needs to go to the emergency room. They said just watch him and he will be fine. He was better the next morning but for two days my energetic puppy just slept. I take the meds back and they wanted to argue with me about it not being a possibility... NO! In the side effects it says he can feel this way and that it was a low percentage (something like 2.7%). But also, if any med makes him feel that way then it’s too toxic. I got a refund on the meds, but I just dont understand why they are more supportive of the meds and not the puppy’s health. From this day I tried to order Interceptor Plus from them... interesting that they do not sell it in the office at all... I got it in the office his last 6 month round. But they do have Trifexis! I refused to buy it but was told not to let him miss a heartworm pill. The point of this visit was because I was moving and wanted to get what he needed until his yearly visit in February. Anyways, I ordered his meds online and they ignored the first request. The online company sent a second one and I had to call the vet because they did not respond to the fax again. Now we are at today. I received a call this morning saying that they would not fill the prescription because he is now a year old and he needs his heartworm test. Understandable. My question was that since his yearly visit is in February, why can’t I wait until then since he has been on heartworm meds since his last visit? But they wouldn’t. Just interesting because if they had the meds last month when I asked for them then I wouldn’t be going through this and he would have had that heartworm check at his yearly visit. i could go on. Convenient, yet careless, and more worried about selling stuff to you than care of your furry friend.

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  Sheryl V

  :: 18 March 2017 19:55:53

  We have only used them once (though i an switching to them for my regular vet) when we needed to have our 17 year old and beloved daschund put to sleep. Though they did not know me or my little dog they were unbelievably sensitive, caring, and very comforting. They were sweet with my dog and took great care. Just today I received a hand written sympathy card from them.

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  J Kwan

  :: 28 November 2016 19:39:14

  So glad the Pet Care Center in very convenient location, and Dr. Claire and the assistant are caring and competent. And Dr. Claire has even followed up to see if she doing better!! Thank you