Pet Care Center in New Orleans

🕗 opening times

comments 3

• en

  Selece Reeves

  :: 20 June 2012 15:40:09

  I took my yorkie (Scooter) to the clinic located on Esplanade AVE to get groomed and the groomer Susan did a horrible job, his coat was very uneven and his ears was very choppy when i complained to the receptionist she made several phone calls and gave me a 14 dollar credit(despite the fact that i told her i had to take him to another groomer to have him cut again) She did offer that i leave him there and the groomer that messed up his cut would "try" to fix it. I dropped him off at 9:00 am and they finished at 2:00pm so i was unwilling to leave him for another 5 hours. That is like going to a salon and having your hair dresser mess up your hair and then offer to cut it again?? R u kidding me! If you do go to this Pet Care Clinic i wouldn't advise having Susan groom your dog unless you want it to look like you did it yourself! I did take him once before and another groomer that doesn't work there any more did a fabulous job. As far as Pet Care Clinic if you want return customers your policy should stand behind your groomer. If the groomer you hire messes up you should give a full refund and not a partial, let alone store credit. I will be back to use my credit and after that i will no longer use Pet Care Clinic. Thank god I wasn't trusting this Clinic to do any major surgeries.

• en

  Un usuario de Google

  :: 06 June 2012 12:23:05

  Super clean. Knowledgeable staff.

• en

  Un usuario de Google

  :: 03 March 2012 09:45:07

  Dr. Wendi is wonderful! She took time to talk to me about my dog's needs and made me feel much more at ease about his surgery. Her staff is also top notch. I'm so happy to have stumbled upon this neighborhood gem! I highly recommend the Diamond St. Pet Care Center.