Pepper-Viner Homes in Tucson

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comments 5

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  Mike Zolna

  :: 23 November 2017 11:33:31

  Honest service while explaining process if building custom home

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  Timothy Purvis

  :: 18 August 2017 13:29:45

  Forward thinking locally owned builder with a long and distinguished reputation in the Tucson area. Friendly and knowledgeable staff.

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  Joanne M

  :: 13 June 2017 14:06:05

  Poor customer service!! Bad workmanship! They piece the home out to contractors and when you have a problem they don't want to deal with you. I expected more decent treatment for the high price of the home.

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  Nohl Lyons

  :: 27 January 2017 10:11:25

  An innovative home builder. Community supporters.

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  Geoff and Jenn Berry

  :: 06 November 2016 09:59:58

  Extremely bad customer service on the administration side of this business. Very happy with the home and the quality of work. If you could put up with the bad customer service, the home is worth it. The sales team is very helpful and professional. We mainly dealt with Jason. If possible try to work with Jason because he does a great job juggling the buying experience and dealing with the dreaded "back office." If it wasn't for Pepperviner's "back office" we would have given this review four stars. But for us, customer service is very important and if we had to do it all over again we would have gotten a different builder. In most cases it was extremely difficult to get Pepperviner to follow through with any obligation. Expect semi confrontational communication when trying to fix warranty issues and simple discrepancies.