Party Concepts in Memphis

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comments 5

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  LaTriece Edwards

  :: 07 May 2018 15:35:15

  I ordered (2) 36 inch tables 3 months ago. I arrived to find out that they did not have any available. I ordered 50 white folding chairs and the gentleman loaded my truck with 50 black folding chairs. It took an hour for them to load my truck with the equipment I ordered. He then unloaded my truck and loaded the correct chairs. I arrived at the banquet hall to realize that the chairs were filthy. My mom and I had to wipe 50 chairs with Clorox wipes to clean them. A horrible experience for the 2nd time with them. I would not recommend them at all!

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  sussan annais hernandez cartaya

  :: 02 April 2018 21:06:49

  The service can be classified as good, most chairs are dirty and with details of scratches on the wood, the barrels are very nice, as you can see in the photo, but they are unstable and are afraid to move because they can break. It seemed costly to me that they charged $ 80 for the delivery of the barribles, at first I had been informed that it would only be $ 60.

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  terry gonzalez

  :: 27 August 2017 13:31:13

  My daughter's wedding was this past weekend and we really depended on this company to have everything together, the best day of her life almost became a disaster, we rented a table that was not in good shape, a few plates short and some of the plates we recieved was poor qaulity, paint missing from some of the plates not to mention cracked and elbows were missing from the centerpiece for the main stage and we had to go to Home Depot to get plumbing parts to secure it on short notice, my babygirl's day ended well providing the bad service from this company. They will not be recomended for anything in the future, not from me or my family and friends.

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  Shamara Rogers

  :: 24 April 2017 17:37:29

  Downhill customer services I have used this company many times over the years. Recently, they changed their in store manager. She is the rudest person I have ever had to deal with. I have never had an issue with them until she was promoted to a manger - or what have you. Since she has been in place I have rented twice. And both experiences have been horrible. Returns use to have to be back before close, not they have to be back by 3. Well, most working people do not get off that early so that is a real problem. Even before, if you were not able to make it that Monday from a weekend rental, as long as you called they were real nice about allowing extra time. Now, she charges 25 extra. On today, it was due back at 3 pm. Well my son arrived at 4pm and she charged my card 25.00. No, customer service or understanding of anything. Not to mention she dealing with reserving the dang on tables and chairs was a hassle.

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  Angie Steele

  :: 07 April 2017 14:30:35

  Love them, perfect timing, took their, stop what they were doing to help me. Needed table cloth for an event and ended up with balloons, and more.