ParkOps Parking Management in Philadelphia

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comments 5

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  Jason Watts

  :: 29 March 2018 09:16:01

  If i could give this company zero stars i would. Very terrible service. When i dropped my car off at an event in pa the staff was very hostile an cursing in front of me an my family, then when i received my car it was a Hour wait. This shows alot of how poor mannered an bad work ethic your staff has. I see all the negative reviews and it doesn't surprise me at all.

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  Joe Neill

  :: 09 February 2018 13:02:41

  More like Park "OPPS" Recently I attended the Philadelphia Auto Show – Black Tie Tailgate. The drop off was flawless; the gentleman who took my car told me to text in with my ticket number 15 mins before I wanted to depart. Not only did it take OVER AN HOUR for my car to be pulled up, I saw a valet on the OTHER SIDE OF BROAD STREET, recklessly driving my car. When I asked the Park Ops employee at the valet counter why my car was not brought to the booth and was being driven on the opposite side of the road, he told me that the valet must be lost…. If you value your time, or your vehicle, this may not be the company for you.

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  Brielle Rumer

  :: 31 October 2017 21:36:40

  I live at Presidential City Apartments in Philadelphia. My building is under construction, so property management has provided ParkOps as a service for the residents while construction of the parking garage is taking place. Recently, I have broken my foot & torn a few tendons, making it very hard for me to walk. The guys who work at ParkOps know about my injury, and go out of their way to accommodate me. I am blown away by the customer service that I have received by them. They go out of their way to bring my car to my door every morning, 3 buildings down, and even offering to help me get in the car, etc . Overall, super impressed with their politeness, and professionalism.

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  M

  :: 30 October 2017 14:24:59

  Management is poor. Took over a 2 months to handle a situation , due to a management vacation. Hourly rate Is poor $10 with no rasies. If you like being a "Yes man" perfect job for you. On positive side they are flexible with hours . I would not recommend any working for this company.

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  S. Volodin

  :: 23 October 2017 11:07:01

  Just last week I used ParkOps. After my car was parked I was sitting down at a restaurant next to a window which had a view of the valet parking service. I noticed my car going in the wrong direction on a one way street. This isn't unusual for a valet I guess, however, what I saw next is unacceptable. After they moved my car-- against traffic-- I see the driver open the hood of my car to jump start another vehicle. I immediately left and ran towards my car. I asked for an explanation as to why this was done. I was informed that "management" gave authorization to perform this action. I was not contacted to ask if they could use my car; without my authorization this is unacceptable. I asked to speak with the manager and he was not helpful. He offered a refund for the valet services which I chose not to accept. I left furious at the situation. Their lack of professionalism ruined what should've been a joyous celebration. The folks at the restaurant came to our table and gave me the contact information for Park Ops office. They were helpful and tried to make our dining experience as positive as they could. I sent an email that same day and also called the very next day, to ensure my complaint was received since I had not received a response. When I called Park Ops office it went to a cell phone voicemail. Later their staff was rude and dismissive.