Parise Cleaners i Cambridge

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kommentar 5

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  Nadou Management

  :: 09 May 2018 12:12:52

  I dropped off my winter coat months ago. The owner told me to come back in a week and it turned into months. Needless to say that I got my coat today and still nothing was done. Last Saturday I dropped off 4 dresses and told him that I needed them back by Tuesday and once again, I went today and nothing was done. NOT only that but I paid for the services and he refuses to give me the money for the items that he did not do. It's an old mom and pop store without the hospitality.

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  David Manning

  :: 23 November 2017 00:28:13

  Very poor and unprofessional service. Expensive. Slow.

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  Claire Shepro

  :: 06 July 2017 17:58:39

  I had dropped off a blouse to be altered and, instead of fixing it, the owner destroyed it. Not only did he refuse to fairly compensate me for the replacement value of the blouse or reimburse me for the alteration fee, but he also insulted me personally, telling me my clothes were rags and that I needed to buy new ones, and refusing to accept blame for destroying my blouse. I had dropped this blouse off six weeks earlier and was promised it would be ready at the end of the week. I called repeatedly over the next few weeks and went in person several times – every time I was told the blouse would be ready the next day. It never was. I finally had to sit and wait while he sewed it the day before I left town for 3 weeks, only to have him poke holes in the back of the blouse as he mishandled the sewing machine. I waited six weeks for him to ruin my blouse rather than fix it. Parise Cleaners has been my regular cleaners since I moved to the neighborhood three years ago, and I'd had overall positive experiences there. I like to support local businesses and this is as local, family-owned as you get. Unfortunately, the owner's true colors came out when he made this mistake and refused to own up to it. I'd been nothing but patient during these six weeks of waiting, and my patience was repaid with personal attacks, shouting, and an unwillingness to fairly compensate me for my property which he had destroyed. I won't be back and cannot recommend a business that treats its customers like this to anyone.

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  Morgan B

  :: 24 November 2016 15:10:50

  Simply perfect time after time, highly recommended.

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  Alina Psaros

  :: 09 May 2015 18:10:30

  I got 3 jackets cleaned. I told them no hurry and they said I can pick up in a week - so I went there a week later and one of the jackets hadn't even been touched yet. I was told they'd have everything ready in a couple hours and would call me - no call until the next morning. When I finally picked up my garments, they were clean; however, one of the jackets had a belt with a wooden buckle (in perfect condition) which they completely destroyed - scuffs all around on the edges and it looks like it's going to fall apart soon. Not sure how that happened, but it looks as if a pet had gnawed on it several times. In the future I will take my clothes elsewhere!