Panera Bread in Champaign

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comments 5

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  Ariana R. Cherry: Poet & Artist

  :: 24 March 2023 16:25:24

  The food was mediocre. I loved my drink but the chicken noodle soup wasn't too awesome. The broth or seasoning they used wasn't that tasty and the chicken in it didn't taste fresh. The turkey bacon avocado sandwich was just okay. At least the avocado was fresh and there was quite a bit of bacon on it compared to the amount that I get at other restaurants. I feel like the lunch items were overpriced for what I got. But the service was good and quick. I ordered via kiosk and my order was ready in about ten minutes. The restrooms were awful and dirty though. One of the stalls were backed up and overfilled and there were paper towels on the floor. Only one stall was able to be used. Overall, I might come here if it was the closest choice I had but I wouldn't come back often.

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  Qui Noah

  :: 26 February 2023 19:21:09

  Terrible customer service. The young blonde girl with a nose ring on the line had the absolute worst attitude for no reason when asking for to go containers. I understand young kids work here but I've worked at Panera and her attitude was mortifying. For spending over $60 for my family to dine in we left with over priced food and such poor customer service I literally won't ever be going to a Panera in this area again. Panera is not what it used to be. Don't waste your money at this location.

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  Tami W

  :: 22 February 2023 19:05:43

  It tasted delicious, it wasn't very appealing to the eye like the pictures would have you believe.

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  Brian Camp

  :: 05 September 2022 14:31:53

  Absolute amazing service. All staff including management carry a great smile and the want to make customers happy.

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  Tommy Mac

  :: 02 July 2022 13:03:37

  The staff is great here, but the food suffers from the overall decline of the Panera brand. At this point, the food is barely worth what you pay for it. If you like Panera in its current state, then this would be considered a solid location. The order kiosks have improved over the last year, but now there are only two instead of four. Not an issue when we ordered but might be doing a lunch or dinner rush.