PANDORA Jewelry in Brea

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kommentare 5

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  Adventures With Tyler

  :: 10 December 2017 03:42:48

  Everyone is super friendly especially Amy, Ashley and Erin they were all very helpful and polite

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  Michelle Choe

  :: 21 September 2016 20:09:36

  I would leave 0 stars if I could. I went in last Friday a little before 8pm, excited to use the spend $550 and get $225 off promotion. I was about to enter the store, but the associates had blocked it off (even though closing was at 9pm). I was confused and tried to enter only to have multiple associates glare at me and one of them yelled at me that they were closed and not to come in. I was appalled because their posted hours were until 9pm and I would never have thought they would treat their customers this way. Perhaps they were busy due to the promotion and decided to close early? I'm not sure. Regardless, there are better ways to deliver the news. I've worked in customer service and I would NEVER yell at a customer in any situation, especially one where I am wrong. I understand that you needed to close early for whatever reason, but you do not yell at me. I thought maybe they had just blocked off the store for a few minutes to avoid congestion and so I went back 15 minutes later to find the store with half the amount of people in it and still closed. Not good for business in my opinion. When Victoria's Secret had a crazy sale a few months back, they let customers enter until 9pm and stayed open until the last one was gone. It's crazy to think such a high-end brand has such poor customer service. Very disappointed.

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  Andrew Reyes

  :: 09 April 2016 21:59:19

  Food took a little while but very good

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  Juan Osorio

  :: 19 September 2015 23:39:33

  Worst customer service. Slowed other customers to cut in front of me.

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  Sarah Lorton

  :: 15 July 2014 01:50:54

  Wonderful gals who work there and they are very personable and really try to remember things about their customers.