Pacific Nails w Tucson

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komentarze 5

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  Naomi Smith

  :: 14 May 2018 13:10:09

  Did a bad job on my gel nails (wish I could add a picture) and charged full price for my daughters "pedicures" even though they are only 7 and 9 and it was a quick paint job. Their nails also look sloppy. Then when I tipped very little, the lady informed me usually people tip 5-10 per service. I felt that the job done and service provided did not warrant me spending more than $100 and I have never had someone point out and argue with my poor tip before. In fact, I usually tip really well, anywhere from 15-50%! All this was said loudly to where customers, staff and my daughters heard. On mother's day. I was embarrassed, disappointed and made me wish I hadn't spent the money and would rather have given myself and daughters this service at home for free. Would've looked better too! Unfortunate experience 😔

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  Maggie Hartney

  :: 26 April 2018 13:21:37

  Their credit card machine doesn't work reliably and they don't warn you. I got a pedicure and tried to pay with my credit card and the machine was having problems. I didn't have any cash on me. This created an extremely awkward situation where they blamed me for not being able to pay (My card was fine, I used it at Whole Foods right after leaving the salon.) They made me let them photograph my drivers license and drive to the bank to get cash out. The experience was poorly handled and made me feel like a criminal when they falsely advertised that they accept credit cards. I will not be returning.

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  Francine Martinez

  :: 15 February 2018 14:26:54

  Came in for a pedicure + nail color. Was serviced right away because there was only 2 or 3 others in the salon. They asked me to pick my color and I did. Tech who provided the pedicure did a good job, but then he was about to put sandals on without color. I stated, I wanted a color and gave them my color again. He walked away and I was left to sit for anther 45 minutes because more guests kept coming in and they serviced them. Man came over and again told me to choose a color...I said I've told 3 different people already, do you just not have the color? He finally said yes, we don't know where it is. I said, I will just leave. I said everyone had 45 minutes to just tell me, rather than ignore me and have me sit there at the pedicure seat. I was there a total of 1hr, 15mins. I should've just walked out but figured I needed to pay something, thinking they'll discount a little for the huge inconvenience and lack of customer service. Man, said it would be $20 which is more than just a plain manicure. I was so upset because he expressed no remorse for everyone's actions, including his. I paid, left and will not return. Luckily I found a nearby salon that took great care of me right away and is cheaper than this place!

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  Emerald Danielle

  :: 24 December 2017 21:01:32

  I finally found my favorite salon. Cindy did my nails and was absolutely incredible. Accommodating and very precise. Ken (I believe is his name) and the other woman (didn't catch her name) gave my sister and I nice and relaxing pedicures. Also had an eyebrow wax, very precise and did not itch at all. Worth all 5 stars. Thank you all so much. Will definitely be returning.

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  Cecilia amador

  :: 22 November 2017 20:51:02

  I do not like this place at all!!! The lady was so rude and I don’t even know her name because she didn’t even tell me!! She had such poor customer service. The only reason I’m giving this place a 2 Star is because of how fast she got my nails done but because she was so fast she was hurting me. When she was done she just walked away to the back and I was waiting in the chair because no one told me how much it was. It was my first time there so I had no idea and when someone did come up they asked me in the most rude way. They came up to me asking if I was gonna pay like I was about to walk out without paying but I was just waiting for someone to tell me how much it was that’s all!!! And when I did and try to leave a tip she wouldn’t take it.