Overhead Door Company of Dallas/Fort Worth en Fort Worth

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comentarios 5

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  Holly F.

  :: 13 March 2018 09:59:50

  Knowledgeable and dependable!!

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  Steve Bjelland

  :: 29 January 2018 19:31:19

  We have used them many times Both Will and Carter are reliable, professional and courteous young men who do great work We don’t call anyone else

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  Shelby Schell

  :: 10 January 2018 21:09:29

  My husband has called three times within 2 weeks and left a message and can't get anyone to return his call. Terrible customer service.

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  Angela Beaty

  :: 02 February 2017 12:09:20

  They installed my garage door almost 16 years ago and did an excellent job. I called to have the door serviced years later and the guy that serviced it taught me how to do it myself. I recently had some work done on the garage but the wrong people were called out we called a different company. The people that came out we didn't trust like we trusted overhead doors. We did let them do the work and today I ask George at overhead doors if they did a good job . George told me they had done a good job except for putting the wrong screws in. Other than that he said they did good work. I ask George how much they would've charged to do the same work that The other company did and he told me the price which was nearly half of what the other company charged. My spring broke last night I couldn't get my door my door open so we couldn't get our cars out of the garage this morning. I called and George called me back last night and idecided that he would come today instead of last night. George called me this morning as promised and told me that he would be here in about 30 minutes and he showed up when he was supposed to. He came in he looked at the job what happened was my big Spring had broken and he replaced it did the job took care of the screws that the last company messed up. George did a good job. I trusted him with with everything. I asked George if I needed a new door and he told me that I did not because the one I had still had a lot a good life in it. Some people would not have told me that. So today overhead door did not sell another door but they've got a customer for life I appreciate them very much appreciate George very much. The only thing negative that I want to add is that the lady that answered the phone when I called last night could use a little bit of phone manner training and customer service basics but she did what she needed to do . Thank you.

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  Sage Earnest

  :: 28 December 2016 14:41:26

  Not Problem Solvers. my HVAC guy figured out the problem after they failed. it was a fuse! They have been out twice in 3 years. the first time they weld the bracket for my gate. easy to fix, because it was easy to see. just two months ago my gate quite working so I bought new batteries. it worked for about 6 weeks, so I knew the something was wrong. solar panel, circuit board, etc. they came out and said the battery is dead and tested it will a voltage meter. I said know that, but why didn't it go dead so quick. he said it could be a lot of issues and that would stop by in a day or two to check. . . never did. so that is when my HVAC guy test a voltage at a multitude of spots and found the broken fuse. I replaced it myself.