Orthology - Union Square in New York

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kommentare 5

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  Mikey Kuplevatsky

  :: 28 April 2018 19:30:43

  This is great place filled with friendly and knowledgeable physical therapists and customer service staff. The facility is clean, well-maintained and has an upbeat vibe to it. However, in my experience, the quality of service (physical therapy) has decreased since last year.

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  Elliot York

  :: 19 January 2018 12:42:27

  Booked online, checked the 'I do not have a referral' box and was automatically matched with the next available appointment with Ashley. Arrived at the clinic and was told I needed a referral to see Ashely and there were no other physicians that could see me until 4 hours later that day. Bad customer service!

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  Karen Hunter

  :: 14 August 2017 08:24:44

  This place is special & miraculous! The atmosphere is pleasant conducive to therapy. Staff always smiling & caring. They help to improve you with photos & information, so you understand quite clearly what's going on during therapy. Brittney Ravettine a therapist has done for me what no one else has in 20 years , getting my right heel back on the ground. Now I don't have to have surgery to cut the ligaments so my heel stays on the ground while walking!!! Her hands are blessed & so is she ! Blessings everyday to the staff here. I'm a client for life. I'd highly recommend anyone serious about their therapy this is the place very encouraging!!!

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  Michael McSwain

  :: 06 June 2017 08:25:40

  In a little less than a week, I got lots and lots of emails and texts and phone calls from the Orthology folks to confirm my appt, and several times I spoke with them about the nature of my visit was to see a medical doctor to try to get a diagnosis for a sport injury. On 3 separate occasions they confirmed that they would take my insurance without a PCP referral, that in fact they would be the PCP, but then the morning of the appt, when they had asked me to confirm the appt for the 10th time, told me differently. If I may help diagnose the problem here, I think I was in their system as a PT patient, not as a medical patient. I think they probably are trying to give really good service, but I was told so many different things by so many different people. So, please bear in mind, this review is made based on everything that happened before I ever made it through the front door. I'm guessing they're probably lovely folks if you can get ahold of the right person!

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  Adam Humphreys

  :: 25 January 2017 09:50:29

  I could not be more pleased with the treatment provided here. I've found Joel, and the rest of the staff, to be helpful, pleasant, and engaging. The office is clean, and organized. Support staff is on the ball.