Oakleaf Cakes Bake Shop in Boston

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comments 5

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  Jammyjam Sheets

  :: 13 May 2018 14:33:55

  I usually come here to get a loaf of Banana chocolate chip bread. My son loves it. The bakery is cute and has some really yummy treats.

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  Sally Yu

  :: 11 May 2018 10:04:51

  They made the cake exactly the way i wanted. It was so beautiful and tasty. My friend loved this surprise. They were very nice when I had to change the date multiple times. Enjoyed the experience!!

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  Albina Pemaj

  :: 18 March 2018 09:40:22

  This place is awesome, has the best coffee and pastry in Boston. Try the sweet potato scone with a latte. Also I’d be very happy if decided to make ice cream or gelato because during the summer it is nice to walk around the plaza and what better way to enjoy it than with an ice cream.

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  Marcus Drab

  :: 23 February 2018 09:37:13

  Purchased a standard off-the-shelf 5" red velvet cake for $26 for a birthday. A bit pricey for the size, but it looked beautiful. The girl behind the counter was pleasant and helpful, and all was well until we cut the cake and started to eat. As instructed, we let the cake sit out for 5 hours prior to eating it, but the frosting still had the taste and consistency of a cold stick of butter. The cake itself was dry as a bone. I've purchased cakes twice the size for half the price elsewhere, and they were easily 10 times better. Would not recommend.

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  Lil Cha

  :: 30 November 2017 10:36:57

  I would like to start by saying that there is nothing wrong with the flavor of their cakes. In fact, the taste of their cake was wonderful. I would never come back here and would not recommend this place due to quality of visuals and unprofessional customer service. I paid $500 for a specialty Pooh cake for a baby shower which they were going to deliver for me. I left them my contact information as point of contact. Due to a parade in Quincy the day of the baby shower, I ran late getting to the venue. The delivery person delivered the cake without asking for me (noted by the hostess and friends who arrived ahead of me) and did not call me to inform me that they were there. They just dropped off the cake and left. This was the first red flag since I did not get to inspect the cake prior to them leaving. When I got there, I found that the Welcome Baby sign was written slanted and the Pooh topper had a hole in it. I emailed Oakleaf to let them know that I was disappointed that they would deliver the cake in this condition. The sign was not as upsetting but the hole in Pooh's forehead was very obvious. What I got as a reply from the owner was that she was very proud of the work that they did and essentially that she did not feel the hole and slant to the cursive took away from the cake. She even mentioned that she had posted the cake online for people to see. So, I looked up the cake on the website and the hole was there. The company had knowingly delivered the cake with the topper already in that condition. It boggles my mind that the company would deliver a topper with a hole in its forehead and think that's okay. It is something that should have been fixed prior to leaving the store. Even if it was food material as she stated in her email, that could have been easily fixed while you still had it in the store where ALL the tools of your trade are there. I did not ask for a full refund and stated that this was just not $500 worth of quality if they were going to give it to me like this. They did not seem to think there was an issue and stated they do not refund anything based on a customer's dissatisfaction, only if they fail to deliver. I am not complaining about something that can be based on opinions like the color of the cake or how I don't like how the design came out; I am complaining based off things that have substance to the complaint. A hole in the head of the topper which everyone can see and slanted work which if you put a ruler against it, can show you it's slanted. I did not mention this in my complaint as I was far more upset about the front of the Pooh topper but the back of the Pooh was also a mess. I realize that most fondant work will have a seam where the fondant comes together but from all the previous work I have seen, it does not mush together like this. The round cake was originally going to go on a round table with other sweets surrounding it but I was embarrassed to show the back of the topper so we ended up pushing it against the wall instead so people could not see the quality of work from the back. Yet again, not the most important thing but after the lengthy conversation with the owner, I will just show everyone their quality of work that they are proud of. DM me if you would like the full conversation with the company.