closed
🕗 opening times
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1001, East Benson Boulevard, 99508, Anchorage, Anchorage, US United States
contacts phone: +1 907-561-1407
website: www.northernskiesfcu.org
larger map & directionsLatitude: 61.1941, Longitude: -149.861962
brandy beeson
::Great friendly service easy loan service, best credit Union in the area!! clean and professional atmosphere!
Ben jamin
::I have been a member for several years, and got a fraudulent card alert in early March. I appreciated the call as it was a legitimate fraudulent purchase. I had my card suspended and requested a new card. I told the individual I spoke on the phone that I would not be at the address listed on the account and gave them another address to send the card to. It is now the end of March, I've had no access to my account for almost a month and call them back to day to see what the hold up was with the card. It turns out they never sent it. The individual that took my phone call said, "it just hit my desk today, we are shipping it to xxx address". I informed this individual that this was not correct and that I needed it sent to an address where I was currently living. They told me it was just going to be sent to the account address and that's that. I have had generally positive experiences with Northern Skies and their interest rate can't be beat. But if you have no access to your account; can't go shopping, can't pay bills, can't go out to eat what is the point. Very frustrated and dissatisfied. BTW, they estimated 7-10 business days for the card from today for the shipping, won't change the address they are sending it to, and then I have to wait for the mail forward to send it to my current address. Thanks Northern Skies.
Victoria Busig
::The Customer Service throughout the bank is the best I've ever experienced.
Abby San
::By far the Best customer service. I'm never banking anywhere else! Highly recommend.
Leslie Turner
::I've been with this Credit Union since 1975 (RAAFCU) I e watched it grow from a tiny little business into a competitive and competent financial institution over the last 40 years. They are stable and still friendly. This is my forever banking home. I may not know some of the newer folks because I don't have to go in to do business as often anymore but if I have a question or problem I can always get answers and help. Love you Northern Skies, you rock!