North Road Auto in Poughkeepsie

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kommentare 5

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  Abbey Gallagher

  :: 28 February 2018 13:36:45

  I started bringing my car to North Road Auto over the summer; I had just moved to the area and in the chaos of moving, had forgotten to get my car inspected. The shop owner accommodated my urgency and gave me a fair price for quality tires when it turned out I needed two new ones. Since then, a few problems have cropped up with my car (it's 17 years old, so it's bound to happen) and each time I've brought it here. The shop owner takes the time to explain the reasoning behind why something has gone awry, gets the best price for parts, and the mechanics do quality work I know I can trust. I wouldn't bring my car anywhere else!

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  Jerry Sarubbe

  :: 20 February 2018 09:41:23

  If you are a parent with a child away at college in Poughkeepsie this is the place to deal with. As someone who worked in the automobile business for over 30 years I hate dealing with most repair shops. They are usually incompetent, unprofessional and spend more time trying to sell things people don't really need and then overcharging for it. North Road Auto was completely the opposite. When my daughter had an issue with her vehicle while at Marist College I happened to be out of state and dreaded the thought of having a stranger work on her vehicle. After making a few phone calls I was fortunate enough to speak to John at North Road and decided to have him repair my daughters Jeep. I cannot praise him enough! Not only was he professional and courteous, the work was fairly priced and they also treated my daughter well and kept both of us up to date on the progress and completion of repair. They even texted her when the vehicle was ready and allowed me to make payment over the phone. I sleep better at night knowing North Road Auto is across the street from her college if she needs them. Jerry S.

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  Hugo Weaving

  :: 14 February 2018 19:44:44

  Very mentally and financially painful experience. My trusted repair shop changed ownership recently and has now forced me to try North Road Auto. I have never paid so much for so little work and worst of all, I don't think his high school aged crew has the experience or quality to justify the amount charged. I felt like I was getting discount dental work done by a bunch of student doctors and the fake personality behind the counter with his hand out did not make me feel any better. I did not leave feeling confident my car troubles are over.... *In response to the "owner": Not sure who you were during this whole transaction but if I met you, I wasn't aware of it. Anyone who uses their real name online is just asking for trouble but that doesn't mean that I shouldn't warn people of poor business practices. By the way, you have mistaken me with someone else as I did not have any lights on, nor did I get an inspection. Thanks for the follow-up though, I appreciate it.

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  Danielle Curtis

  :: 03 February 2018 08:27:55

  I am very surprised of negative reviews on here because I am ALWAYS satisfied when I leave North Road Auto. John, the owner, is a great to work with and always explains things in great detail about issues with my car and answers any questions I have. I have never had to pay a penny over an esitmate he has given and the work is always done on time. His mechaincs are fast and detailed and have been at the shop since I started going a couple years ago. I will always go to North Road Auto and would recommend to anyone to go!!

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  Roger Smith

  :: 13 October 2017 16:36:20

  This is the best experience I've had with an auto repair shop! I take peace of mind in knowing that without a doubt my vehicle is in good hands here. Fair, honest and completely transparent in everything they do here. Highly recommend this place!