Nordstrom Rack Downtown DC en Washington

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comentarios 5

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  Ashraf Khan

  :: 15 May 2018 07:37:35

  I liked their prices. The staff was not very helpful. It was my first time here. I asked for help several times and they would just point to a direction to go and find it there instead of helping me. The sakes folks were standing in group and chatting.

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  Greg Asmus

  :: 14 May 2018 17:38:37

  Sparse sevice, great location. It's every you love about Norsdrom Rack and absolutely nothing nore

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  Nicholas Sharp

  :: 06 May 2018 14:12:14

  Let me just start off by saying that I have been very frequent Nordstrom, Nordstrom rack, and HauteLook customer Since when I first started working at Nordstrom downtown San Diego at Horton Plaza back in 2005. Cash App I’m not at NORDSTROM RACK and I go to each particular location usually for more specific. one of my favorites has always been the L St. location, but after today’s visit I don’t think I will ever step foot back into the store. I went on the mail third to the Springfield location and bought a duffel bag which I was very excited about, great price. The next day when I used it for some clothes in a pair shoes it broke. So I live not far from the L St. location rather than thought that I would be able to exchange it but the lady at the checkout stand when I explained to her that the girl in Springfield forgot to ask my email address so I had no Emailed Receipt, and I had a lot of bags that day and lost my paper receipt. So I thought it would be an easy trade is pretty clear that it is at Nordstrom rack brand, and all the girl dead snap at me and say “I’m sorry Siri use the gift cards are rung up like cash so unfortunately there’s nothing I can do for you have a great day.” I’ve never had somebody check me out so quick to snap at me and frankly I felt semi-embarrassed because of the customers around looking at me. But I understand people have bad days, I just didn’t understand why I asked a simple question if I could exchange and she felt the need to be rude to me about it. So with that being said I will never come back to the store and I don’t actually know that I will continue to shop online in the store at Nordstrom, Nordstrom rack, or HauteLook anymore. This is just really put a bitter taste in my mouth and I did not think that I deserve that for spending my money at a store. Now I have wasted $32 that I will never see again thanks to one girl who felt like it was appropriate that she was rude to me.

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  Avery Garcia

  :: 13 March 2018 05:48:46

  This store is in a "GREAT" area! Its dare I say it...in the heart of DC. I had to return something so I had to wait (not long) at the main customer service / return line. I say that because the "Rack" has express check-out stations scattered through the store. Which is a great idea. Back to the return process. My sales associate was Octavius P. He was welcoming and made that connection everyone in customer service needs to make but keep the line moving. It was a smooth return and I was on my way to enjoy the last few hours of day light. Great store, great associates, and great products!

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  Clarence Love

  :: 07 October 2017 14:23:34

  This store is in a "GREAT" area! Its dare I say it...in the heart of DC. I had to return something so I had to wait (not long) at the main customer service / return line. I say that because the "Rack" has express check-out stations scattered through the store. Which is a great idea. Back to the return process. My sales associate was Octavius P. He was welcoming and made that connection everyone in customer service needs to make but keep the line moving. It was a smooth return and I was on my way to enjoy the last few hours of day light. Great store, great associates, and great products!