New York Sports Clubs in Scarsdale

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comments 5

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  Jane Zhang

  :: 01 May 2018 21:08:11

  This gym is very crowded with equipments often broken. What is worst is its marketing approach. They will always tell you that there is a deal ends today to entice you to sign up if you are new. Once you sign up, they don't give a damn about you, their attitude are rude, and you can't downgrade the membership as they will ask you to pay full price. There is always promotion going on, but that is only available to new members so each member pays different membership fee. Can you imagine that? You pay 40, the new member only pays 20, when you ask for price match, they admit the price difference but just rudely reject your request of price match !

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  Anthony Schry

  :: 24 April 2018 14:39:29

  For the price its a bit out dated. By the appearance id expect this to be a $20 a month gym. The gym itself is very small, the locker room and shower area is cramped and could use a good renovation. I gave it two stars because they went above and beyond for the cancellation process. Usually its a real headache to cancel a gym membership. The manager, Mike, allowed me to shoot him an email for the cancellation and it was done.

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  Rosemary Fortino

  :: 18 April 2018 16:39:19

  Justin is extremely talented. He makes personal training fun. I was a little intimidated when I started, but each time I'm getting stronger. And it's due to Justin.

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  PSNY H

  :: 18 April 2018 15:18:10

  The decline of this club is astonishing ... how can management allow this place to fall to such disarray? Broken equipment everywhere. Staff is never around to ask a question, dirty change rooms, broken lockers, etc. The spin bikes are falling apart ... I am surprised nobody's been hurt by the lack of fixing the equipment. This place looks like it should be in a third world country not in one of the best areas of Westchester. I cancelled my membership after many years. I wrote to the customer service," heretohelp"... two months ago and nobody responded- they just don't care! Is the company going bankrupt ...?

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  Clarence Ballard

  :: 18 April 2018 14:08:37

  Thg is place is so friendly and comfortable. They staff very friendly and classes are great. Mangement has done alot better since the years i have been here. If you ever have question gaby is thy e right person to help.