Neiman Marcus in Coral Gables

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comments 5

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  Jorge Gamoneda

  :: 26 May 2018 21:29:00

  Simplemente único ,ambiente tranquilo y calidad de primera ,solo prueben las lentejas y quedarán complacidos !!! Congrats !!

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  Raul U

  :: 26 May 2018 19:48:10

  Beautiful store. However, I personally never liked it. Way too expensive, even if you have money to burn.

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  Robert Lasseter

  :: 08 May 2018 10:36:31

  Make sure you see Ms Allison George in women's dress department, great associate.

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  Alex Underwood

  :: 01 May 2018 16:58:00

  Very disappointed. Over the years I have spent thousands upon thousands of dollars at Neiman Marcus. I have always experienced nothing but top notch sales associates and services and have often chosen to shop at Neiman Marcus instead of Macy’s or Nordstrom despite it being a further drive. However, I can say that I will have to reconsider after my latest experience. After purchasing multiple , very expensive dresses, in August with the same sales associate I expressed my hesitation but was told not to worry because I can return at any time as long as I keep the receipt because Neimans values their customers and will always honor a return as long as you have a receipt and the items have the original tags. This was at the end of August mind you. After the hurricane, which left me with 2 dresses for a wedding that I could not attend, I was uprooted from my home due to the damage for 3 months, experienced a prolonged illness and hospitalization, a home remodel and ultimately a move, I finally got around to locating the receipts. After several attempts to cal Neimans I finally got through after about 7 or 8 transfers and endless holds when I was told that I could not return the items. I was told by the less than polite associate to call the original sales associate if I didn’t feel this was correct. I had only called to let the associate know I was coming as I have a handicap due to my previously mentioned illness and did not want to make the trek before speaking with her but was told she was out of town. So, I placed a call to my oh so helpful sales associate. I left a voicemail and promptly sent an an email. The next day I received an email, which addressed me by name, with a picture of the current sale sign taken with her cell phone but no other information or response to my email from the day before. I quickly responded to the email requesting a call or information regarding what I hoped was a mixup. It has now been a week and still, nothing. I’m truly shocked and disappointed as good customer service is hard to come by in Miami and I have always felt that Neimans really set the bar for customer service in Miami but it now appears that they are no better than the rest.

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  George E. Lopez

  :: 11 April 2018 10:05:59

  NICE place , take a look and you will see pricey but very nice