Neighbors Credit Union in St. Louis

🕗 opening times

comments 5

• 

  Dariana Johnson

  :: 30 January 2018 11:12:24

  Very poor customer service

• 

  Jin Zou

  :: 01 August 2017 01:52:52

  Inside the historic Postal office building

• en

  Shawniece Hudson

  :: 21 November 2016 10:52:46

  They have very poor customer service and they also give false information on your accounts and they don't like to help there customers.they need new and positive people who like there jobs and know what they are doing very very poor customer service

• en

  Alli OnTheGo

  :: 26 July 2016 07:51:02

  I totally agree this bramch on Market is horrible with dealing with customers. The teller literally stole half of my withdrawall and they wasnt a manager on duty that Saturday morning. I withdrew $160 and thought it odd the teller stacked the bills on top of each other instead of fanned out before sliding it across the counter . I was in a rush and stuffed the cash into my wallet. But when I reached the ticket venue to pay I was short $80. Immediately I returned to the bank and requested a manager. There wasnt one on duty. So the head teller assisted me. I explained what happened and her reply was that teller just now finished counting her drawer and it balanced. Hearing that made me upset because I hadnt requested anything yet. I was in disbelief and felt robbed. I called the branch on south lindbergh and spoke to their manager. I only went away for less than 15 mins and she had already counted her drawer and the bank wasnt due to close yet. I explained that I went to box office at scottrade which is 5 mins away if u walked there. Needless to say the facts are Iwas shortened $80, odd that bank teller settled her drawer within 10 mins of.my transaction. I couldnt review the camera of my transaction no police was called or report /complaint filed. didnt get my money or any resolution. I tried making a complaint against the teller bank and main office. I felt the police should have been called. And A report should have been made. Now Im not aware of all institutions procedures when theft is concerned. I felt the procedures were treated as an option not as a right. Ive banked with this credit union since I was14 years old a this is the very first time I have been stolen from.and never had favorable results.im now 45 years old.

• en

  Brittanie J.Taylor

  :: 19 March 2016 00:57:01

  Horrible customer service. No type of professionalism, I called in to ask a question regarding my account the rep was not helpful and constantly have me the run around. Had to go in store to get help and they had an attitude the entire transaction. Why is it so hard to find good customer. Service at this credit union specifically the market branch