NAPA Auto Parts - Genuine Parts Company in Seattle

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comments 5

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  Victor Caceres

  :: 18 March 2018 23:24:45

  They always seem to have the tools I need in stock which isn't the case with most other places.

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  Paul Dewald

  :: 04 March 2018 21:24:08

  They sell parts. Your experience will depend on the person that helps you. The dude that helped me made me want to continue shopping on the internet for my auto parts

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  Justin Burkholder

  :: 12 December 2017 10:28:50

  This must be a corporate owned store. You can always tell because when you go to a privately owned NAPA the people working there are helpful and knowledgeable. I walked in this place with a co-worker trying to help her get a new battery. They wouldnt test it unless I brought it into the store. Sorry she didnt have a set of tools. They would'nt put a new one in for her if she bought it. Just bad service.

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  a rod

  :: 15 September 2017 14:27:13

  I had emergency car problems and I was lucky this place was just down the way from work. The retail store was smaller than expected but I imagine they have everything you need in the back. The staff was very helpful and friendly.

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  Norm Marquardson

  :: 01 September 2017 18:23:17

  Found a scarce auto part I needed on NAPA's web site. Price was higher than a better component from competitors (Amazon and others), but only NAPA had one IN-STOCK, and I wanted to make repairs within a couple of hours. They offer a 10% discount for online purchase with in-person pick up. So I "purchased" it, which turned out only to be a reservation--card is not charged until pick up. Before making the 1-hour round trip I called the Hudson St (S Seattle) location and confirmed with a live person it was in fact in-stock. On my arrival they had trouble finding record of the order. When they found it (after showing no interest in the order number I provided from the form that was SO important to bring), it hadn't been processed properly, so they had to go through a few steps including searching the warehouse. Turned out it wasn't in-stock after all. They told me they had one in Kent and could get it to their store in about two hours. The woman who helped me was perfectly pleasant and did the best she could, but that was effectively the same as waiting a couple of days. So my order went to Amazon.