My Mover en Houston

🕗 horarios

comentarios 3

• en

  jeremy andrews

  :: 10 April 2018 01:23:41

• 

  Barbara Light

  :: 31 August 2017 21:38:11

  I had a FABULOUS experience with these movers! I called them at the last minute before the move and I am so glad I did. They were on time and worked quickly and were extremely professional. My boyfriend and I were moving in together and they went and collected furniture from both of our apartments and moved it all into the new place. Everything, every fragile items, were well taken care of and survived the move. I would HIGHLY recommend this company to anyone moving in the Houston area!!

• 

  Mahdi Ebrahimi

  :: 09 August 2017 14:30:53

  I am copying my Yelp review here: I had a bad experience with this company. I trusted positive Yelp reviews but I am not happy with the way they handled my move. I used them to load two Upack pods for my move to California. I haven't opened my boxes yet but so far I have identified three broken items. They were very quick but their speed heavily compromised how careful they were with the stuff. It could potentially be a Upack shipping problem too but my impression from their work and also opinion from people who unloaded the pods suggests that this is primarily a loading issue. They came 1.5 hours late for a first move in the morning.I hired them because of their good reviews and wanted to make sure that pods are loaded by professional movers so that minimum damage would happen to my stuff. However, their unprofessional work was even evident before my stuff was shipped. They didn't pay attention to anything while loading the pods. They stacked heavy boxes on top of light fragile boxes, and even while my boxes had multiple arrows on each side showing the top side, they put some boxes upside down! Most of the time I was upstairs giving them instructions for the things that I planned to ship so I saw the situation when they were almost done with loading. I had two pods and only 1/4 of the second pod was loaded so they had enough space to do a professional work but they fully loaded one pod carelessly and most of the stuff that were broken were on the fully loaded pod. Fortunately I used bubble wraps, air bags, and peanuts liberally in my boxes and so far I have only noticed one broken item inside the boxes that I have opened. The workers that unloaded my box in the destination were also shocked by how carelessly they have done the work. Also, the plastic wrap they used was very low quality and got easily broken even when they were wrapping. They basically wrapped some items to show that they had wrapped them and it didn't protect the items at all. Dealing with broken wrap also increased the time they spent wrapping. They also behaved very unprofessionally when it came to dealing with my belongings. I had a couple of extra unused Uhaul boxes and they took it with themselves without asking my permission. Finally, I submitted the invoice to my company for payment and they asked for a receipt too but since they only accept cash, I didn't have anything else. I contacted Jaid multiple times but he never took the call. I used another phone to contact him and he took the call but he said he was having lunch with his kids and he would call back which didn't happen. Finally, I texted him a detailed request for emailing a receipt but he said he can't do anything beyond the invoice. UPDATE: Jaid contacted me after seeing this review and he believes that he has done a professional loading and all the things that have happened are because of the way items were shipped by Upack. He also agreed to send me a receipt soon but he could have dealt with this situation earlier. I added one star because he took the time to contact me although his terms of contract doesn't cover any loss.