Motel 6 Santa Ana in Santa Ana

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comments 5

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  Corey Smiley

  :: 01 May 2018 12:18:09

  The price says it all cheap. There was old soap shower on the top of the shower with hair in it. I took pictures. The toilet seat is broken and slides. The toilet paper holder is sticking out because it's too big for the cut out and to deep for the wall. I took photos. My wife had surgeries on her spine. We asked for extra pillows. The manager was such an assist. Said we don't do this it I will give you 2.. We have stayed at many motel 6 around the country and have never been treated so bad. All in my party has back pain from the worn out bed. I will never stat at this one again. I hate to write bad reviews but this is bad. I'm a Google contributor also

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  Allison Guster

  :: 17 April 2018 10:06:00

  Cockroaches crawling on floor when I arrived, black mold in the bathroom, and hair on the toilet seat. The staff was awesome. And the hot tub was huge! The premises were clean. It seems like the poor housekeeping staff works tons of overtime. The rooms have been remodeled, but the the bedside table and desks need to be replaced. I will not be staying here again because of the cockroaches.

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  Tasha Carr

  :: 12 March 2018 18:07:03

  Let me start by saying the staff was very friendly and did all that they could. The manager, was the opposite. He tried to be kind, but it came across as distaste for having to work. As well as reprimanding an employee in front of a room full of customers for something out of that employee's control. The room was maintained. There was hair in common, general areas. There was no mold and the bathroom seemed clean. However, the lack of room amenities was appalling for the cost of such a room. To be charge 40% more of a regular rate based on increased traffic and to not have the following was a robbery of our money. No fridge, no coffee maker, no alarm clock, no iron, not even accessible plugs near the bed for charger cords! The only plug we could use was behind the TV, which we found no use for regardless. I was very upset by my stay at this Motel6 and will hardly ever stay at another one again. The only reason I gave a 2 star rating was because of the friendly front desk staff and the comfy bed and pillows.

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  Richard Vaught

  :: 04 March 2018 12:21:27

  The staff was outstanding. They were friendly, helpful and knowledgeable. They went above and beyond their normal duties. The downside to the Motel is the location. The area is a bit sketchy. However, I always felt safe. The room was clean and comfortable, more so than some $300+ a night Hotels I have stayed at in the area. It was perfect for me as I was doing business in the area

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  Christy Palomino

  :: 04 March 2018 09:46:58

  Staff was awesome. Housekeeping was excellent . Location was perfect and rate extremely affordable.There was only one flaw in our entire stay and that was the manager of that location Craig. I cannot ever remember meeting a more unpleasant representative of the hospitality industry. My children and I experienced him not only yelling at , but verbally assaulting his staff in a very un - professional manner ! My oldest actually witnessed him throwing an object at one of his female employees and was terribly upset by it because he was taught to respect all people as a child.His attitude towards the guests was not very inviting and I would only return to this location if Craig the Manager (I feel myself questioning Motel 6's integrity and human resources dept regarding this hire) is no longer present at that location. For that matter at ANY of the future locations I might consider staying at. Other than this issue , we had a very pleasant stay... C. Palomino