Morton's The Steakhouse in Jacksonville

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comments 5

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  Norman Bowron

  :: 05 May 2018 21:23:38

  The organization is run by and incompetent manager and they cannot cook. Worse service ever. I would rate it worse than outback steak house. They should loose the unprofessional staff and run it like a 5 star restaurant should be!

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  f hampton

  :: 27 April 2018 20:30:48

  Jacksonville finally got it right bringing back Morton’s. If you haven’t been in a while or has traveled to the one in Orlando, it’s time to treat yourself! Wife ordered the orsters, lobster bisque and the pork chops, all was cooked to perfection! Mr. Ramsey would be proud. I had the short rib tacos, and chicken Bianco that had me planning my next reservation. Special thanks to Mr. Mason for setting the bar of excellence in service and food! Keep up the attention to detail and energy.

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  Jeff W

  :: 12 March 2018 22:08:33

  Came in for my reservation 10 minutes prior and after informing the hostess waited at the bar. 30 minutes later they sat us. (It took over 10 minutes to be helped at a half full bar with two bartenders working as well). We ordered appitizers and our meals. Appitzers came out fast and we're delicious, however our entrees never came. After waiting over an hour we asked our waiter to check on the order and with their response was they put the order in, and it isn't their fault. Managers brought the food over and offered no apologies for the delay. Meals were undercooked and clearly rushed to pump them out quickly to us. Overall terrible experience. Next time we stay here we will surely be walking two blocks to the local hooters to eat instead.

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  TT G

  :: 01 January 2018 20:14:53

  Today is December 30th. I will never come to Morton's Steakhouse again. The manager James was very unprofessional. We have a table of 4. It took our food 40 minutes to come. It took my Appetizer of oysters so long to come. I first ask for my grilled oysters to be well done but they came out half done. Sent it back took forever for me to get them well done. Food finally came out I lost my appetite!!!? Everyone lost their appetite! What I can say is the waiter SAVANNAH WAS AWESOME!!! We loved her she was more professional than the manager James. I saw the ratings 3.7 when we chose to come but because I was so excited that Morton's Steakhouse return to Jacksonville I said to myself I have to see for myself.. I see why the rating is a 3.7. It's really sad my friend had a awful birthday!!! I rate whole experience a 0. PS..I'm trying to see how James got the manager position?????

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  Charles McGuire

  :: 01 January 2018 09:04:07

  This was one of the worst experiences ever with a restaurant of this supposed quality. I had a reservation for ten and this began the issue. Manager called me to say they could not seat all of us together because it was New Years Eve and they had so many reservations. I agreed only to witness many tables empty all night and plenty of ways to slide two together. Our table had appetizers,salads,and entrees. It was about 40 minutes between salad and entree and then another ten minutes to get my side of potatoes. Food was good except one of the steaks was nothing but fat. At $54 for a 16oz ribeye and another $13 for a side of potatoes I expect to get a lot better service. Atmosphere was nice but Outback would have been as good or better for half the price.