Montefiore Medical Center in New York

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comments 5

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  Joshua Parkes

  :: 06 March 2017 16:23:46

  An extremely rude lady works the front desk. She gives no hi or hello her greeting is a loud "What do you want."

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  Jennifer Gonzalez

  :: 15 August 2016 19:38:33

  Make appt and have to wait for over an hour and a half!!!

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  Yolanda Rivera

  :: 18 September 2015 09:21:34

  This office is really bad. You begin to call at 8 am and you can't get thru until an hour later. You can never get to see a doctor. They are constantly sending you to urgert care. If I wanted to go to urgert care I wouldn't waste my time calling the damn office where my doctor is at.I have been at this location for over 10 years and the past two years have been the worst.

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  Arlene Lopez

  :: 26 January 2015 12:35:20

  The front desk and the nurses are very rude they cannot handle when children have their tantrum it supposed to be professional not giving you eye that's why I switch back to another place in my experience I do not recommend .....

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  Brenda Mendez

  :: 12 February 2013 09:49:06

  An amazing experience with both my doctor and my girls doctor. However, the front desk can use a bit of customer service training. To think that their face and their reaction will be the first when coming to this clinic. It is important that its the best impression. My experiences with the front desk is alway horrible when dealing with an individual. She has reminded me today why I try to avoid any kind of encounters with her. She is rude and not kind at all. She addressed me with her finger instead of saying excuse me Ms. I'm hurt and extremely disappointed at the way she interacts with me and many other patients here. Its sad to know that I second guess calling or going because I don't want to have to deal with her. She seems as if she doesn't want to deal with anyone and speaks to patients as if they should know everything. The only reason I stay is because of Dr. Mena and Dr. Yu.