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1005, North Collins Street, 76011, Arlington, Tarrant County, US United States
kontakte telefon: +1 817-795-4044
webseite: www.monarchdental.com
größere karte und wegbeschreibungLatitude: 32.7507237, Longitude: -97.0966783
Gabriela Nunez
::Came in with pain, As always Maria helped me out and got me in the same day. The whole staff was very kind and this was my first with this Dentist but he was amazing. Very gentle and did a great job saving my tooth. So even better. I drive 1hr 30min that tells you something!
Silvia B
::Past Monday I had a cleaning schedule and due to rainy weather and traffic I was 15 minutes late for my appointment and the Mansfield Monarch manager Christian Estrada canceled my appointment due to delaying other patients’ care; The problem is not a single patient came in for at least 45 minutes. ( I was waiting for my daughter in the office). I saw the hygienist walking around and not busy at all. Poor customer service by Christian Estrada.
Jason Rodriguez
::Great first impression! The staff made me feel welcome. They took care of my transfer with ease. The Dr was friendly and genuine. He went above and beyond. I started treatment the same day of my consultation. Highly recommend this practice!
rajesh lamichhane
::Never had such a bad customer service! I was there around 1:50pm while my appointment was at 2 pm cst! The guy took over two different people before me without giving me any kind gesture or awareness and made me wait 10 minutes there. The both customer representative were not polite and welcoming! But nurse was friendly. The doctor was doing his job great but due to only one doctor availability I have to wait more than an hour there Date (10/19/2022) As i had above incident on my visit, i had appointment today for consultation at 3 pm cst. I went there. Saw the same guy and got 2 new faces on front desk! I was excited to have better service but NOOOOO same rude people! They even decline me to give service for consultation today as reason they said i decline do cleaning and fillings with them and on their time. I never decline on cleaning and filling as i was given the price quotation last time I was there. I even asked that front desk guy that time and he said I can do consultation today without any cost or doing any other services. Then I asked the reason again for why I was not getting service today ; the rude lady who called herself as manager of ortho said that i didn’t do cleaning with them prior and suggested me to go elsewhere. I asked her why didn’t she inform me yesterday as they consumed my work time. She lied and she said she called me ( which never happen even i ask for the number she called me and she even don’t know any numbers lol) . The only thing I am saying to these Monarch people who replies me on this review please treat people equally and respectfully! Don’t force people to get business from you if you cannot provide services what is offered and promised to customers!!!! I hope this review help people to be aware of this place!!!!
Sherland Fagan
::This place was exceptional. The staff was so kind, they helped me through the whole process. The doctor gentle, but when it was time to extract my tooth she was tough as steel. I didn’t feel any pain, so thank you so much.