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4308, Kenilwood Drive, 37204, Nashville, Davidson County, US United States
contacts phone: +1 615-292-1900
website: www.misskittysnashville.com
larger map & directionsLatitude: 36.095371, Longitude: -86.761792
Jenn L
::We rescued Leslie Knope (our sweet pug) a few months ago and Miss Kitty's takes GREAT care of her. Leslie is very skittish around other dogs and tends to prefer humans, so I was worried about leaving her there. But the staff is SO amazing with her. I feel like they truly love our dog and take good care of her. We use their daycare regularly and there's always someone keeping a good eye on them. Their webcams also allow you to watch from home. Leslie especially like her baths that she gets here. She always comes home with a cute scarf on and smelling good. It's a friendly environment where they know your pet by name the second you walk in the door. It might be pricier in comparison to other places, but given Leslie's rough past, only the best for her ;) I wouldn't take Leslie to any other pet daycare in Nashville after my experience with Miss Kitty's.
Jackie Triggs
::I asked them to hand strip my dog all one length. The first time they left his legs and belly hair longer than the rest of his hair. I thought maybe I wasn't clear enough so I brought him back two weeks later which was the earliest they could see him again. I told the lady at the front and also the groomer when she called me I wanted him all one length to please do his legs and belly. Again when I picked him he looked the exact same! Except this time he had bald patches on his back from where they over stripped his back! I had to pay twice for the same awful haircut. My dog is not a Westie this is not the standard cut for my dog's breed. I would never recommend this place
Melinda Beecham
::I have been taking my babies to Miss Kitty's for several years now. I have always paid the cost to have them in a safe and happy environment. Yesterday I came in to pick up my dogs and was furious with the treatment my dogs were receiving. In the past few months the quality of care and treatment has gone down hill and the prices continue to rise. I have never once said a thing about the prices rising just that I wanted my shitzu's taken care of. Yesterday I arrived at the time I was told to pick up my puppy's and I walked into our youngest on the table and Crystal was rough housing her with the hairdryer and brush. The girl at the front desk went into ask about the finish time and I overheard her complaining about our dogs and how long it had taken to demat them. No matter what condition their coats are in I pay well for them to be groomed and and dematted. If there was a problem with their hair someone should have called me and not been mistreating my puppies because of your lack of work ethic. If you are reading this post BEWARE OF THE TREATMENT YOUR ANIMAL WILL RECEIVE AT THIS FACILITY!!!! THEY PUT A GREAT FRONT BUT BEHIND THE SCENES IT IS A DIFFERENT STORY. I WILL NEVER TAKE ANY OF MY ANIMALS TO THIS FACILITY AGAIN.
A'lexis Francisco
::The employees that train the other employees are on their phone and even take naps on the third shift they are so proud about they just make sure the camera can’t see them.
M T R
::I had been going to Miss Kitty's for almost 4 years now to have my cocker spaniel groomed, but unfortunately, this was the last. I had begun to notice things going downhill over the last year. Prices increased, good groomers left, new groomers were subpar, and the overall consistency of service and haircuts had been a miss. My last visit, the groomer cut my dog's stomach in multiple places, and she was bleeding when I picked her up. Not only is this extremely alarming, but the customer service was frankly terrible. They called me to let me know my dog was ready, 8 hours after I dropped her off, and when I arrived she wasn't even cut and was locked in a crate. I had to wait 45 minutes for her to be ready. Obviously, I was most concerned about the cuts along her stomach, but to make matters worse, the haircut was choppy and uneven, and one set of eyelashes were cut off, the others still there. All this and I was still asked to pay full price... nearly $100 after tip for a 20 pound dog!! Needless to say, I am relieved I have found a new groomer that exceeds my expectations and is $20 cheaper- a nice bonus! A groomer that genuinely care about the comfort of your animal- something I never really felt was important at Miss Kitty's.