Midas in Phoenix

🕗 opening times

comments 5

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  Delia King

  :: 19 April 2018 17:33:41

  I brought my car in on a Saturday when they first opened to get my brakes repaired. My car was there ALL day. I called in at about 3:30 pm to check on the status, as it had been several hours. The lady said, I’ll have them check your car and I’ll call you back. She called back at 4:30 pm, mind you they close at 5:00 pm on Saturdays. She said, I need new brake pads and new rotors. I said, ok will you be able to that today? She said, yes we’ll get that done for you today as promised. She called me back at about 4:50 pm said it was ready and I can come down to pay. I made it there just before closing and paid the bill. The next day, my brakes started squeaking again. I checked online and it said to wait a week or two because new brakes squeak sometimes. Well, it got worse and worse to the point where it started grinding and squeaking really bad. I took it back and they told me some lame story about braking too hard and overheating the brakes. They said, the parts went bad and they would replace them. Really, they went bad in 3 weeks? I don’t think they actually replaced my brakes and rotors. It was a busy Saturday, instead of saying hey we are all booked up today but I can schedule you for another day. They took my money, gave me the paperwork and sent me on my way. Not only is this fraud but it’s very dangerous. I travel on a busy highway every day and I put my life at risk traveling on these brakes. I will be filing a claim with the Better Business Bureau, I will be contacting the local news and my attorney. It goes without saying, that I don’t recommend this place. If you want to take the risk, I highly recommend asking for your used parts and verifying the work with another mechanic. I will say the lady upfront was very nice but I will never go to this store or any Midas again.

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  NeVeR SeTTLe

  :: 06 March 2018 14:53:20

  Amazing oil change job done on my car. They lubed it up so good she was purring the whole way home. Definitely check them out for a special to get your oil changed and car lubed!

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  Carina Granados

  :: 13 February 2018 18:15:34

  Best experience ever at this Midas location! Chris Miranda, the store manager, is simply remarkable. First off, He’s super friendly! As soon as I walked into the store he greeted me, with a smile, and a hello, making me feel welcomed. Not only that, the price for an oil change is great! I️ had gone to jiffy lube previously and was charged $130+ dollars for the same service. I️ paid less than half of that at this Midas!. He serviced my car very quickly, and I️m definitely coming back for future oil changes! Chris Miranda and his staff are highly recommendable. Thank you Midas for everything!

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  Shirley O

  :: 12 February 2018 11:20:55

  This is the best place to have your repairs or service done. The manager Chris Miranda was very helpful in checking out my car letting me know what was needed. The prices seem very fair too. Thanks Chris for the help!

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  Lexus Staugh Gomez

  :: 29 January 2018 16:42:30

  Awesome customer service. Good prices. Will tell you exactly what's wrong with your car. Honest team* Thanks so much guys !