Midas i Washington

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kommentar 5

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  Mike Malarkey

  :: 07 April 2018 09:27:35

  I was charged $15 to check my parking brake issue so I could pass my inspection. I waited an hour and had to continuously ask the manager what's the status. They told my rotors and hardware set needed to be replaced and I needed a brake flush, which didn't make sense as the rotors passed inspection. I also waited another 15 minutes for them to write up the estimate and for them to check more stuff and I had to go to the mechanic directly because they were taking so long. I have a lincoln town car and it has airbags in the suspension system and he raised my car without turning off the air suspension which is a no-no. Hes telling me it will be on and explaining why the rotors are messing up the parking brake system. At this point I dont believe him based off him not knowing to turn off my air suspension and I tell him to wrap it up. I told another manager what happened and he said it's only recommended and that if it broke they would take care of it. So the estimate comes up to $650. So I'll take it to another mechanic and they told me it was just that the rear parking brake cable was frozen. It had nothing to do with rotors, hardware kit or needing a brake fluid flush. I understand they got to make money, but that's an outright scam. I'm glad I only spent $15 and I still will go back and talk to the highest manager and tell them and ask for my $15 back.

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  Wade Guerrero

  :: 30 March 2018 03:28:33

  Got a oil change. Felt like I wasn't tricked into buying anything extra. Long wait, but overall it was decent.

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  Grayson Quay

  :: 04 March 2018 13:47:41

  Came in to get new break pads all around and new rear rotors. They quoted me over $1000. I called up a Firestone a few miles away, and got a quote for $639 for the same job. The people at Midas will try to fleece you.

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  Tayelor Johnson

  :: 27 February 2018 13:54:11

  Second time coming in to this Midas location. I wasn’t expecting to spend $124.32 on a diagnosis test just to figure out the problem...which was what I thought it was... the sensor for my TPMS! They attempted to change me another $200+ for sensor replacement...RIDICULOUS! The man insisted that I would not be charged for additional labor when it was very much clear that I would already be paying $100 for labor anyway. The guy at the front was not hospitable or accommodating..definitely had a attitude and his demeanor was nasty. Definitely tried to overcharge me...when I called up to Costco the part was only $45! I didn’t experience this same treatment at my first visit to this location..but there was also a different staff that day...disappointed in the unbelievable amount I paid today..most likely WILL NOT BE BACK.

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  James Morris

  :: 21 February 2018 10:53:17

  Made an appointment to have new tire ,(I provided because they could not match). mounted/balanced to a rim I provided . I also brought in their coupon for free rotation of tires .1st I was told it would be $68 ,then I said that's not right.Then $35 ,I mentioned there website said $20 and only then they came down to $25 . $5 extra but was tired of arguing? After 2 1/2 hours of waiting they told me they would not do the tire rotation because the one lift that would work for my Van was occupied and they were not going to move it to honor their own coupon . They respect nothing! especially the truth !As I was there waiting ,I saw like 10 unhappy customers and The Midas guys mislead and outright lie to 6 of them.Place made me want to take a shower as soon as I left . These guys are the opposite of what you look for with an "Honest Mechanic" Avoid at all cost !