Meridian Day Spa in Commerce

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comments 5

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  Kristie Shuman

  :: 02 May 2018 13:13:52

  The staff was friendly and helpful. They went above and beyond! My facial with Janette was sublime! My massage with Amy was perfect! It was surprisingly affordable. The services and facility were fabulous. I love the steam room and cool plunge pool! Love this place!

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  Jeanette Hernandez

  :: 15 March 2018 03:00:16

  Horrible customer service. Been here a few times now and staff has been friendly and helpful before but not tonight. The lady at the front desk (on Wednesday night 3/14/18) was rude and threatened to charge my card when I was upset at the bait and switch I was given. I had bought a Groupon a couple years ago for a special deal and was denied by Meridian to use it because they sold out on that deal. Really? All this because of an expired $79 Groupon I bought a couple years back (right before I was pregnant & delivered my baby). The deal I bought the Groupon for was sold out but we were not told until after the purchase. So I lose $79 because you could only accommodate so many people and deny the deal for rest of us? I was told to come back for any service and use it since the cash value on it is still good. No refund given by Groupon so I had no choice but to hold on to it until the next good deal. Fast forward to today, I called to set up a reservation, for tonight, for the $95 massage/facial special. Cool, I can finally use my cash right? I reserved also stating I would be using my expired Groupon value since it states the purchased amount on it is still valid to use. I was not told I could not use it. I was not corrected. Had I been told No, I would still be upset but I would not have booked the services or just booked the massage. I have a new baby and do not have much time or money to go out. They (tonight's manager via phone) claimed I could not use a coupon with a coupon. An expired Groupon is not a coupon. NO DISCOUNTS were ever given or applied here. It's straight cash. The fact that I was treated rudely and swindled out of my money by being forced to pay AGAIN for the services originally booked as a combo. Twice now. NO deal. So they gave me 10% off the 2nd service after using My Groupon to pay for 1 service and was forced to pay the 2nd one at full price. 10% off is taxes. How is this a discount? I still tipped the ladies that provided my services because I enjoyed my massage and facial. I wouldn't deny them their well earned tips. However, my afterglow was marred by a business that does not know how to treat their customers. A shame too. I liked this place.

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  Javier Garcia

  :: 27 January 2018 21:37:30

  Horrible experience !!! Someone by the name veronica Lopez used my gift card of 100$ dollars never buy gift cards at this place

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  Sebastian Mendez

  :: 08 December 2017 00:51:00

  If I could give a lower score I would by far the worst place to play black jack. If your a true player stay away they got $5 to $25 tables with rotary shuffler, pay commission of $1 per hand and on top of that black jack pays 6/5 your odds of winning here are the worst your better of buying a lotto ticket.

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  silvia barillas

  :: 21 October 2017 22:31:09

  A great day spa to relax while taking in the waters and getting a massage before the end of the day. It's also supper private if your shy and what something low key. Enjoy!