MedStar Georgetown University Hospital in Washington

🕗 opening times

comments 5

• en

  Jon Johnson

  :: 31 May 2018 19:16:12

  My wife's surgery went well but after surgery it took 8 hours for her to be assigned a room where our family could visit and she could have some peace and quiet to rest. The surgery was scheduled a month in advance so there was ample time for Georgetown to be prepared for her. In addition, despite being in an open bay room, they were slow to provide water, ice chips or an additional blanket. This room was loud and bright and my wife did not get more than a few moments rest at a time. Yep. For 8 hours after surgery my wife was unable to sleep or even rest. From my observation the staffing was two or three medical professionals per patient in this room and most of the staff was standing around. When I inquired about the status of my wife's recovery room I was told that they were all booked and we'd have to just wait. I explained that we had booked the surgery a month ago and was told that they always overbook patients with a condescending tone. When I repeated my inquiry for a room five hours later, I was told I could wait, transfer my wife via ambance to another hospital, or I could stay quiet. This reminded me of my Army days were the military hospital always acted as if it were doing you a favor. I do not recommend this hospital. They are not focused on patient care and their organizational skills are poor. The only thing they did quickly and professionally was take my payment. I think that fact more than anything let's you know what they care about.

• en

  David Jones

  :: 21 May 2018 18:55:18

  Stay on the D6 until you get to Sibley. The doctors fine, but the administration couldn't be worse. There's just no reason to use this hospital when Sibley is so close.

• 

  Holden Benjamin

  :: 10 May 2018 14:13:12

  The staff at this location are really great! The hospital offers a wide range of integrated services which is helpful because you don’t have to be sent off site for lab work, a specialist, etc., should you need it. Finding a doctor can be super hard in a city without going an absurd distance, so this is about as central as it gets for a reliable one!

• en

  Michelle

  :: 27 April 2018 13:13:53

  Called to schedule a physical as a new patient and was told that medstar does not provide physicals on the first visit for new patients. First they meet to go over your medical history. I can't believe they are telling people this with a straight face -- talk about exploiting the healthcare system -- what a racket! What is more basic than providing a physical? Not wasting my time here, they obviously are not putting patients first. So hard to find a decent doctor in Nova/DC -- they know their clients are willing to pay and put up with their schemes!

• en

  Joe

  :: 27 April 2018 11:26:46

  DO NOT USE PARKING GARAGE/VALET. It took over 10 minutes to get into the garage and over 40 minutes?! for them to return my car to me once I came out. No exaggeration after I paid for parking I was sitting there for over 40 minutes while they told me someone was getting my car. I confirmed my ticket number at the 20 and 30 minute mark and still just kept sitting there. I’m just confused as to how it could take this long. Seems very disorganized.