MDwise in Indianapolis

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comments 5

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  Adam Pasternak

  :: 28 May 2018 12:44:00

  I have never had any problems from MDwise. I have two sons that are on the MDwise plan, and have not had any problems with the people that I talk to on the phone or the people in the doctor's offices. I think that this is a great plan so far.

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  carol hyer

  :: 17 May 2018 21:17:03

  i love MDwise insurance. i have it for my two grandsons and i have never had any problems with their doctors or medications. if i have a question they are there to help me figure things out. they also send me reminders for even the little things that you sometimes forget about. i wouldn't use any other insurance company. i even called one evening and talked with a nurse about one of the boys that was not feeling well and they were very helpful and helped me with my decission as to whether to go to the emergency or not. MDwise rocks.

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  Jennifer McCoy

  :: 17 May 2018 18:49:48

  They dont have a problem taking my money, but wont pay claims saying we have health coverage with a different carrier. Which we dont. Very frustrating!!

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  Britiany Wines

  :: 08 May 2018 23:09:38

  I am totally and completely disgusted at the online service, how difficult the online system is to use, and the fact that we have tried MULTIPLE times to get my husbands "mymdwise" to work, and we can never retrieve a user name or anything. When we called (weeks ago), we were told his insurance is active, but they don't know why we can't log in. Tech support would call...it never happened...also...when we were searching and found a facility we were looking for (on the online doctor search)...come to find out...they don't TAKE MDWISE. It is still on mdwise online. It was a devestating discovery. When we are eligable to switch, we will NOT stick with this program.

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  Juliana Graham

  :: 27 March 2018 16:58:41

  Worst insurance company I have ever had to deal with. There customer service reps are great but there claims department must be made up people with an IQ below 0. How many times can you mess up a claim and call it out of network when in fact it’s in network. How many times can they screw up? When they stop screwing up, I will let you know. They keep processing a physical lab test as out of network. I called to question this. The customer service rep was confused to because the lab was in network, so they sent it back to claims. Once again I get the benefits breakdown and it is still saying it’s out of network. It is March my physical was in August for freaking sake. Oh and I had surgery which they authorized I have the paper and everything that has the authorization number and they keep saying it wasn’t authorized. It’s been sent back to claims three times already. Are they retarded? Incompetent or just morons? At this point it’s hard to tell. Is there even a light burning at the other end in claims? Update: I am adding this in as of 3/27 mdwise reached out to me to help resolve some of these issues. They were very nice and helpful I am hoping they will be able to fix all these problems. I will update again if or when they resolve the problems.