McDonald's in Jacksonville

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comments 5

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  Chandramouly Veeramony

  :: 28 May 2018 09:49:46

  Customer service sucks here! People managing the counter has some attitude. Ordered an oatmeal and a got chocolate; hot chocolate was horrendous; have not had this bad hot chocolate anywhere else.

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  Overly Blessed

  :: 04 May 2018 14:58:20

  This McDonald's did great dealing with what had been a sudden rush of customers, following the rockville concert. The guy doing drive-thru was obviously tired and mildly annoyed, but given the amount of stress and sudden rush, this was to be kind of expected. He still did well, and all of our food was correct and tasted great.. They did a good job! (We had just left a McDonald's right around the corner, because of waiting in drive-thru line for 20+ minutes, without moving forward even one car length) - this McDonald's was serving drive-thru at a quick, consistent speed without any long wait. Good job!

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  Jessica Montabano

  :: 01 May 2018 08:29:46

  Stopped late night on way home from Jacksonville. Waited forever in drive thru and then had to ACTUALLY order at the window. The lady was a bit attitudinal but for once as of late THIS MCDONALD'S KEEPS THE OIL CLEAN N THE FOOD CAME OUT RIGHT. NO SOGGY NUGGETS NO YUCK YUCK FRIES (Tho they did lack salt). I would recommend this location..

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  Courtney Mae

  :: 04 April 2018 23:03:44

  I only go there to get something inexpensive and I have to be starving . We all know the food is unhealthy and the people who work there act like they hate there job. If you want Xtra anything they'll hand you one napkin or one packet of ketchup. I think they believe it comes out of their check. To the nice people who give you Xtra napkins and smile I appreciate you very much.

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  Jasmine Montgomery

  :: 16 January 2018 07:40:19

  Hello. After working 16 hours yesterday, I went to the McDonald's on university, by powers avenue. I got there at 12:57 and didn't leave until 1:24, just ordering 4 cheeseburgers (2 for my boyfriend) and a coke. When I pulled up to the speaker, I was not greeted with any kind words, just "Order when you're ready." After ordering, and pulling around, the 2nd car ahead of me pulled off and a man WALKS up to the window, literally from the bushes. Again, now there's one car between me and the window, but a man is there, is given a large drink and is there talking to the worker for about 8 minutes. They finally hand him a huge bag and he walks off. Some could have Come to the back window or something to apologize for how long it took. So the next car goes and it's finally my turn. She says not one word to me, as she's on the speaker with another car, getting their order. She just sticks out her hand for my payment. I give it to her and she hands me an order. The wrong order. The order she handed me had fries in it and the drink was not a coke. I tell her as she comes back with my card and she doesn't apologize or anything. She just reaches out her hand to take the order back. Then says, "I'll need to do a refund," insinuating she'll need my card back, so I hand it to her. She comes back with a refund and the new receipt. What happens next feels like an eternity. It took FOREVER to get the 4 cheeseburgers. Finally she just hands it to me. No words. No apology. What a miserable experience