McDonald's in Phoenix

🕗 opening times

comments 5

• 

  Kelly McDougall

  :: 27 April 2018 15:36:48

  It's good if your expectations are right. I will say the staff is super friendly

• 

  Mago B.

  :: 24 April 2018 13:16:10

  Brisa, the manager, has horrible customer service skills. Terrible experience. I ordered the new 2 for $4 breakfast sandwich deal. I asked if I could trade bacon for sausage on the biscuit sandwich and was told "Yes, No Problem". I received my order, drove away, and discovered I had the wrong sandwich when i got home. No biggie! I drove back and asked for the correct sandwich. The manager, Brisa, hid behind her employee and told her employee to tell me i would have to pay $3.79 if i wanted my order corrected. The manager would not talk to me directly. Instead she kept talking through her employee. I don't think I'll ever be back to this location unless Brisa does not work there. She also refused to give her last name to avoid me complaining about her. If this is the new standard of service for McDonald's, then McDonald's must not have any standards anymore.

• en

  Kelly Gill

  :: 21 April 2018 19:47:01

  Cheap. Delicious. Unhealthy. Incredible staff. This is by far my favorite place to fill the fries or ice cream cravings.

• 

  Venom SigintArmA

  :: 07 April 2018 14:55:04

  Usually decent time there beside today. Got into an argument with, come to find out she's related to the manager , about what I did and didn't order. She went as far as to tell me -I- was wrong about what I ordered. Giving me the wrong thing, and ontop of that not even giving me all of my order to begin with. And yet still argued that she gave me all of my order when she gave me only one item when I ordered four, not counting the two drinks we were given when we pulled up to the window. To top it off, we weren't the first customers she's yelled at the same day. To sum it up, she shouldn't be working there with her poor customer interaction and service. But because she's related, that will never change.

• 

  A Shaffer

  :: 23 February 2018 18:08:29

  Good location, it's been clean and presentable every time I've been there. Service is pretty good overall. Only thing is that if they get suddenly busy, you may have a bit of wait to placing or receive your order.